Myra Golden Media
APRIL 11, 2023
I did a live demo of Balto’s Real-Time Guidance in a webinar last year when I talked about my 3R De-escalation Method and contact center leaders loved it! Another example is a healthcare provider implementing a data-driven approach to optimize its contact center operations. Learn more about Balto AI’s solutions here.
Cincom
MAY 7, 2024
Faster Case Resolution Times Nothing is more frustrating to customers than long waiting times. This dramatically accelerates processes like sending follow-ups, appointment reminders, claims documents, responses to customer requests, and other time-sensitive communications.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
NobelBiz
APRIL 30, 2024
Here’s a more detailed look at each benefit: Enhancing Response Times and Customer Satisfaction AI-driven call centers utilize technologies such as chatbots and automated voice systems to handle routine customer queries instantly. Connecting Call Centers to Success. See why teams choose NobelBiz for boosting customer experience.
NobelBiz
APRIL 30, 2024
Here’s a more detailed look at each benefit: Enhancing Response Times and Customer Satisfaction AI-driven call centers utilize technologies such as chatbots and automated voice systems to handle routine customer queries instantly. Connecting Call Centers to Success. See why teams choose NobelBiz for boosting customer experience.
Comm100
JANUARY 11, 2023
Voice bots that communicate with customers through digital voice and telephony channels using the latest machine learning AI to eliminate long wait times. Healthcare: 10%. An example of this is the automation of appointment reminders for patients in the healthcare industry. Travel: 16%. Education: 14%. Finance: 5%.
Comm100
JUNE 23, 2022
HIPAA – The security standard for the healthcare industry, protecting personal health information. Reducing wait times. With bots handling unlimited chats simultaneously, students can get answers to simple questions without waits. With more agent availability, students will also have reduced waits for complex problems.
JivoChat
APRIL 28, 2021
When it comes to private matters (such as healthcare), some people may be uncomfortable chatting on the phone with reps. Instead of hopping on a product demo with every customer, you can make videos available on-demand to answer frequently asked questions at scale. Live chat software offers people a more comfortable alternative.
Expert insights. Personalized for you.
156 
Let's personalize your content