The GLOBO Blog

JUNE 22, 2017

GLOBO will demo its new chat translation tool at Call Center Week (CCW) Conference & Expo (booth #1019), held June 26 to 30 at The Mirage in Las Vegas, NV. GLOBO serves clients across industries, including healthcare, insurance, banking, life sciences, and gaming and tech, as well as federal and state government agencies.

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VirtualPBX

OCTOBER 26, 2022

According to a 2018 study by the Journal of Family Medicine and Disease Protection , up to 5% of healthcare patients miss or skip appointments. When a patient misses an appointment, it’s more than just frustrating for a healthcare practice or business. Schedule a free demo today !

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Vistio

FEBRUARY 5, 2024

To learn more about how Vistio’s ServiceSim can revolutionize call center training for your organization, explore our ServiceSim page or contact us for a personalized demo. ServiceSim immerses agents in health insurance-related scenarios, equipping them with the knowledge and empathy to address sensitive healthcare matters effectively.

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AWS Machine Learning

NOVEMBER 8, 2023

AWS, NVIDIA, and other partners build applications and solutions to make healthcare more accessible, affordable, and efficient by accelerating cloud connectivity of enterprise imaging. files) in a given Amazon S3 path: model_name = "DEMO-MONAIDeployModel" + strftime("%Y-%m-%d-%H-%M-%S", gmtime()) model_url = "s3://{}/{}/".format(bucket,

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Healthcare APIs Enterprise Engineering 92

AWS Machine Learning

AUGUST 30, 2023

About the authors Dr. Adewale Akinfaderin is a Senior Data Scientist in Healthcare and Life Sciences at AWS. His expertise is in reproducible and end-to-end AI/ML methods, practical implementations, and helping global healthcare customers formulate and develop scalable solutions to interdisciplinary problems.

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Healthcare APIs Metrics Scripts 108

Calltools

APRIL 19, 2023

Healthcare The healthcare industry needs to connect with patients to give them test results, schedule follow-up visits, update prescriptions, and complete other essential tasks. Preview dialers help ensure that call agents do their jobs accurately to improve healthcare outcomes and comply with regulations.

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Calltools

MARCH 6, 2024

Healthcare Contact Centers Healthcare contact centers work with highly sensitive personal information and have specific federal regulations they comply with. Request a free, personalized demo to try Call Tools for yourself. See what you can do for your enterprise today.

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SmartAction

DECEMBER 3, 2020

The COVID-19 pandemic is exposing frailties in our already strained US healthcare system. For healthcare providers, this sheds a stark light on what has been apparent for some time – that measures must be taken to ease the burden on healthcare workers, while also ensuring the general public has access to routine and essential health services.

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Virtual Agent Healthcare Self service APIs 72

JustCall

APRIL 2, 2021

In the healthcare industry, there is no scope for compromising patients' data. Medical practitioners, as well as healthcare industry professionals, handle sensitive patient information. Businesses and professionals in the healthcare and health insurance industry know the perils of patient data breaches.

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Upstream Works

MARCH 26, 2020

Let’s focus on video and co-browse use cases including – healthcare and financial services. Video use case 1 – healthcare in the home. There are many use cases for video in healthcare but engaging with patients in the home is particularly applicable when so many people are self-isolating.

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AWS Machine Learning

APRIL 11, 2023

With Streamlit , developing demo applications for your ML solution is easy. As an example, we use a custom Amazon Rekognition demo, which will annotate and label an uploaded image. This will serve as a starting point, and it can be generalized to demo any custom ML model. sh setup.sh is modified on disk.

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Scripts Automotive Engineering Healthcare 73

Myra Golden Media

APRIL 11, 2023

I did a live demo of Balto’s Real-Time Guidance in a webinar last year when I talked about my 3R De-escalation Method and contact center leaders loved it! Another example is a healthcare provider implementing a data-driven approach to optimize its contact center operations. Learn more about Balto AI’s solutions here.

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Average Handle Time Contact Center First call resolution Analytics 156

Inbenta

DECEMBER 21, 2023

This is particularly true for companies that deal with sensitive data, such as those in industries like healthcare and finance. Schedule a demo and discover its full potential here. Questions like these have become critical to companies looking to enter the AI space. 16, 2023.

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customer sure

DECEMBER 6, 2023

Many of our clients, such as Philips, Barchester Healthcare and Parkdean Resorts, find this information incredibly useful for identifying areas of improvement where it is needed. If you’d like to learn more about us, what we do and how CustomerSure works, sign up for a free demo here. You’ve arrived at the right place.

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AWS Machine Learning

OCTOBER 10, 2023

The sample code demos a scenario where the server and all clients belong to the same organization (the same AWS account), but their datasets cannot be centralized due to data localization requirements. In healthcare, FL has been used to predict mortality of hospitalized patients based on electronic health records from multiple hospitals.

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Healthcare Telecommunications Analytics Wireless 90

customer sure

JANUARY 10, 2024

For businesses with multiple sites, like our client Barchester Healthcare , paying attention to the customer experience across the board throughout all sites, is imperative, particularly when considering the line of business and the legislation/potential fallout via the likes of the Care Quality Commission. Sign up here.

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Customer Experience Feedback Metrics Healthcare 62

JustCall

APRIL 5, 2022

In the healthcare industry, there is no scope for compromising patients’ data. HIPAA compliant calling is not a superfluous formality, but a must-have for the healthcare industry. As a professional in the healthcare and health insurance industry, you probably know the perils of patient data breaches. What is HIPAA Compliance?

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Revation Systems

FEBRUARY 8, 2018

The current state of digital transformation has created ripples of change throughout the healthcare industry. We’ll be there too – join us to learn more about the changing digital landscape in healthcare. Curious to see what’s next for patient engagement?

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Healthcare Chatbots Technology Management 48

SmartAction

APRIL 1, 2020

COVID-19 triage questions for healthcare providers). For a live demo, visit [link]. Step 3 – Caller accepts SMS, clicks link, and interacts with an intuitive chatbot that screens callers or resolves any crisis-related question they might have. About SmartAction.

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Virtual Agent Contact Center Healthcare Government 56

AWS Machine Learning

FEBRUARY 29, 2024

Build a knowledge base for Amazon Bedrock In this section, we demo the process of creating a knowledge base for Amazon Bedrock via the console. He has helped companies in many industries, including insurance, financial services, media and entertainment, healthcare, utilities, and manufacturing. Nihir Chadderwala is a Sr.

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JustCall

APRIL 7, 2021

Secure texting is of overriding importance in the healthcare industry. Healthcare providers including hospitals, clinics as well as individual practitioners need to comply with the rules stated under HIPAA. Communications between patients and healthcare professionals or health insurance providers can involve multiple correspondences.

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Balto

AUGUST 24, 2022

However, in an evolving industry like healthcare, with so many intricacies, it’s vital to have real-time prompting and coaching. Benefits of Adopting AI Technology for Insurance and Healthcare Industries. If you’re ready to start, schedule a demo with Balto today. Get a Demo. Coach in Real-Time.

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aircall

MARCH 3, 2021

We also discuss how two specific industries—healthcare and financial, specifically—can leverage call center metrics for better performance. Healthcare Call Center Metrics. Here are some of the benefits of call center metrics for healthcare institutions: Provide more personalized service. Contact us to schedule a demo today!

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Metrics Benchmark Healthcare Call Center 71

Certified Languages International

APRIL 8, 2019

New federal laws are moving in the right direction as far as reimbursement for telemedicine technology, and in the future, more patients might be able to receive healthcare from the comfort of their own home via real-time video. This bill is just one example of the push to make telemedicine a standard mode of care delivery across healthcare.

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AWS Machine Learning

FEBRUARY 7, 2023

Although you can easily carry out smaller experiments and demos with the sample notebooks presented in this post on Studio Lab for free, it is recommended to use Amazon SageMaker Studio when you train your own medical image models at scale. Gang Fu is a Healthcare Solution Architect at AWS.

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Healthcare Accountability Engineering Government 76

TeleDirect

FEBRUARY 14, 2024

The term “cloud” is often associated with IT, but it’s an important technology in any industry, from healthcare to education — especially when it comes to running a contact center. Call (800) 776-1081 for a conversation, demo and quote. Read our guide to cloud-based customer service to learn more about it.

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Cloud contact Contact Center contact center solutions Chatbots 48

SmartKarrot

JANUARY 12, 2021

With the growth of technology, the healthcare sector has adopted highly sophisticated technologies like Big data, electronic health/medical record (EHR/EMR) in their software products. With so many tech-companies supplying healthcare-related software products, customer success in healthcare has become an indispensable part.

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Healthcare Best practices SaaS Customer centricity 10

Hodusoft

FEBRUARY 22, 2024

Schedule a Demo The Benefits of IP PBX for MSPs in Evolving Communication Landscape In the changing communication landscape, adopting Internet Protocol Private Branch Exchange (IP PBX) presents a multitude of benefits for MSPs. Ask for a Free demo! Elevate Your MSP Game with The Future of Communications! Embrace Transformation Today.

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ChurnZero

OCTOBER 12, 2021

Onboarding Hero – Definitive Healthcare. Definitive Healthcare’s passion is to transform data, analytics, and expertise into healthcare commercial intelligence. They help clients uncover the right markets, opportunities, and people, so they can shape tomorrow’s healthcare industry.

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Healthcare Accountability Metrics Surveys 98

AWS Machine Learning

NOVEMBER 22, 2023

Interact with several demos that feature new applications, including a competition that involves using generative AI tech to pilot a drone around an obstacle course. Join this chalk talk for a deep dive on FM customizations through an interactive demo. Generative AI is at the heart of the AWS Village this year. Reserve your seat now!

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Engineering Best practices APIs Government 107

Balto

OCTOBER 17, 2023

For instance, if you’re a SaaS company that targets healthcare institutions that need software for maintaining and protecting health records, you can utilize predictive analytics to identify healthcare facilities that expect a surge in the number of healthcare records they need to keep.

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Balto

OCTOBER 17, 2023

For instance, if you’re a SaaS company that targets healthcare institutions that need software for maintaining and protecting health records, you can utilize predictive analytics to identify healthcare facilities that expect a surge in the number of healthcare records they need to keep.

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Sales Healthcare Accountability Marketing 52

Aspect

MARCH 7, 2018

There are already a slew of different apps and solutions that enable healthcare providers to send patients appointment reminders and prescription refill reminders. which is essential to improving Consumer Assessment of Healthcare Providers and Systems (CAHPS) scores and overall well-being.

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Healthcare Self service Banking Accountability 51

Certified Languages International

AUGUST 31, 2021

CyraCom specializes in healthcare interpreting and has since they made their debut in 1995. Story time: InDemand Interpreting merged with Stratus Video in 2019 and was acquired by workforce/staffing provider AMN Healthcare in early 2020 and then rebranded as AMN Language Services in 2021. Want a demo? Lingering questions?

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Healthcare Contact Center Call Center Marketing 52

Serenova

JANUARY 22, 2020

Our plan is to announce our formal product rollout this spring, but we’ll demo ProScheduler and CxEngage products in Booth 203 at CCW Nashville next week. When you stop by our booth (203) during the Demo Drive and Meet the Customer portions of the event, you’ll have a chance to win a Yeti cooler. Win a Yeti.

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Healthcare Customer Care Contact Center Education 52

Serenova

JANUARY 22, 2020

Our plan is to announce our formal product plans this spring, but we’ll demo ProScheduler and CxEngage products in Booth 203 at CCW Nashville next week. Come by and we’ll walk you through both solutions. Meet Our Customer, Gravie, at CCW Nashville’s Meet the Customer Showcase. Win a Yeti.

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Healthcare Customer Care Contact Center Education 52

NobelBiz

JULY 25, 2023

Watch a short video demo here. Risk Management: Safeguarding Brand and Compliance In the sensitive world of customer interactions, one misstep can have reverberating effects: Compliance Monitoring: For industries like finance or healthcare, certain regulations dictate how interactions should be handled.

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