How to Handle High Call Volume: 10 Strategies for Success in Sales and Contact Centres
JustCall
APRIL 3, 2024
But, it also leads to chaotic calls and handling long call queues for customer support and sales teams. It can further lead to a dip in customer experience and a shrinking ROI. This sudden influx of calls can be anything – from customers reaching out and potential leads dialing in to support requests.
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