How Does Adopting Contact Center Self-Service Get You $7.91?
Babelforce
JULY 15, 2021
Self-service support seems too good to be true. First, it saves you money (by helping customers to help themselves). Second, customers actually want to access support in this way. Most of the time you can set up knowledge bases and chatbots in a matter of days or weeks. Quick recap: what is self-service?
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