How Does Adopting Contact Center Self-Service Get You $7.91?
Babelforce
JULY 15, 2021
Self-service support seems too good to be true. First, it saves you money (by helping customers to help themselves). Second, customers actually want to access support in this way. And, with the right tools, it’s easy to offer phone-based self-service support too. Quick recap: what is self-service?
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