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360Connext
OCTOBER 26, 2017
Compelling case studies about how it was used make it seem attainable. Then comes another case study about one company’s success using C-Sat exclusively… So the same leader wants all the language and reports to reflect C-Sat instead! Most leaders have good intentions. ” @jeanniecw Click To Tweet.
Eptica
SEPTEMBER 4, 2019
The AI within vecko guarantees a 95%+ reliability rate when it comes to analyzing customer verbatims, enabling CA CF to extract true customer intelligence that explains emotions, churn risks and intentions. For a detailed overview of the business benefits being delivered read our case study here. Share this page on: Tweet.
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ijgolding
NOVEMBER 12, 2015
I didn’t want to go via the IVR and queuing system yet again so I tweeted asking if they could update on when I would get my phone. They duly tweeted back (the following day) with a link to check progress. I tweeted them that and was sent a link for live chat … which wasn’t available – back to the irritating IVR.
ProProfs Blog
JUNE 30, 2020
” Ralph Waldo Emerson Tweet this. I include case studies of role-model companies that will inspire any organization to kick-start its own revolution… an amazement revolution!”. Jeff Bezos, CEO of Amazon Tweet this. In their book, they use case studies and help readers learn how they make effective speeches.
C Space
SEPTEMBER 21, 2020
The intention had been to stage several shows spaced at intervals through a day, each with an audience of 15 people masked and seated 2 metres apart. “I The Brand Move Roundup – September 21, 2020. We’re tracking the notable brand moves & highlighting the companies who are tackling this challenge successfully.
RichCall
SEPTEMBER 13, 2017
To truly meet a need for enterprise-grade customer service, chatbots must be able to understand what a customer speaks or types, pick out the customer’s actual intent, respond in a conversational manner and maintain the conversational state across multiple back and forths, and act on the customer’s behalf. Shep Hyken. Rob Maynard.
Russel Lolacher
DECEMBER 10, 2019
The digital world is littered with social media accounts that died a slow death, posted with little consistency or intent, misrepresented their brand or ignored the very customers they promise to serve. Don’t be a case study of how to do it badly. Do you have enough content to fill a day? How will you scale success?
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