TeleDirect

JANUARY 9, 2019

And one of those things doesn’t involve your own internal processes; an outsourced call center solution just might be the best decision you’ll make to reach your business goals in the new year! How can a professional outsourced call center do all this and more? Telesales & upsells.

Call Center 66

Call Center Business Process Outsourcing outsourcing Upselling 66

TeleDirect

JANUARY 28, 2021

TeleDirect , the leader in business process outsourcing (BPO) services, including our flexible & affordable call center platform, has customized solutions to help you get ready for 2021, regardless of your particular business sector or industry. Upgrade or establish a call center.

Customer Service 111

Customer Service Business Process Outsourcing outsourcing Upselling 111

TeleDirect

APRIL 7, 2021

TeleDirect knows a thing or two about how to increase customer lifetime value – after all, our business process outsourcing (BPO) services provide exceptional call center solutions for small, medium and large businesses everywhere. That’s the key in converting upsells and additional services.

Upselling 99

Upselling Business Process Outsourcing Call Center call center solutions 99

TeleDirect

OCTOBER 23, 2023

For instance, you may direct your calls to a particular employee on a specific day. If they don’t answer within a designated number of rings, it’s automatically transferred to our professional call center agents, trained to represent your company. In essence, missed calls translate to missed business.

Customer Support 62

Customer Support Business Process Outsourcing outsourcing Call Center 62

Quality Contact Solutions

JANUARY 21, 2021

Grothe is responsible for driving business performance and for ensuring QCS clients achieve their business process outsourcing goals. Before joining the QCS team, Grothe racked up nearly three decades of call center and telemarketing services industry experience. Contact Us.

Telemarketing 98

Telemarketing Business Process Outsourcing outsourcing B2C 98

TeleDirect

MARCH 11, 2020

Does your call center rely on improvisation? Custom call scripts can help. Creating Concise Call Scripts. Most importantly, enable your customers the ability to say “yes” to products, services, upsells and more! Contact TeleDirect and Get Your Call Center On Script Today!

Scripts 106

Scripts outsourcing Business Process Outsourcing Call Center 106

TeleDirect

DECEMBER 14, 2023

There was a time when outbound call centers consisted of a person calling phone number after phone number in search of that one lead. It was a time-consuming process that didn’t always achieve the optimum ROI. Keep in mind that no two outbound call centers are the same. Now, back to business.

Business Process Outsourcing 62

Business Process Outsourcing Telemarketing Call Center Best practices 62

TeleDirect

MARCH 27, 2019

Here’s the thing about call centers – you can’t live with them, and you can’t live without them. Call centers demand attention to detail, constant customer communication, and ever-evolving tools, resources, and applications. Hence, it’s hard to do business with call centers, and also difficult to function without one.

outsourcing 48

outsourcing Call Center Scripts Business Process Outsourcing 48

TeleDirect

FEBRUARY 20, 2020

A customer service call center needs to be fast – consistently fast. If your customer call center is fast, but inaccurate and unreliable, speed soon takes a backseat to other issues within your ability to respond to client inquires. Why is customer service so critical to overall business success?

Customer Service 104

Customer Service Business Process Outsourcing outsourcing Call Center 104

TeleDirect

JUNE 2, 2021

TeleDirect’s business process outsourcing (BPO) call center platform and other services are versatile enough for our own exceptionally diverse client base, which spans the entire business continuum. We’ll refine your processes, allowing you to focus on true customer service – for all 5 types of customers!

Business Process Outsourcing 62

Business Process Outsourcing outsourcing Upselling Call Center 62

NobelBiz

JULY 25, 2023

Join us as we navigate the landscape of Customer Interaction Analytics and its significant impact on customer-centric approaches in today’s business world. Diving Deep into Call Centers Customer Interaction analytics serves as the heartbeat of modern call centers. What is Interaction Analytics?

Analytics 98

Analytics Call Center Scripts Contact center software 98

TeleDirect

APRIL 7, 2021

What is a customer journey map, and how can you use it to benefit your clients and your business? TeleDirect has mapped out successful customer journeys for years, thanks to our business process outsourcing (BPO) services for call centers and other day-to-day business activities.

Journey mapping 82

Journey mapping Business Process Outsourcing outsourcing Healthcare 82

TeleDirect

MARCH 12, 2018

One underrated aspect – yet nonetheless critical – of high achievement in the real estate industry has to do with business process outsourcing (BPO). Keeping your real estate call center competent and confidential is of paramount importance. TeleDirect: The Proven Solution for Real Estate Call Centers.

Real estate 94

Real estate outsourcing Call Center Business Process Outsourcing 94

TeleDirect

APRIL 19, 2019

Inbound call center solutions. Outbound contact center assistance. At the end of the day, which one is more important for your business or enterprise? Which one should your business concentrate on? Which one should your business concentrate on? It depends on a multitude of factors: Business or service type.

Business Process Outsourcing 84

Business Process Outsourcing Call Center call center association Enterprise 84

TeleDirect

FEBRUARY 4, 2019

That’s just one reason why having a competent call center is so critical for success. TeleDirect , the leader in business process outsourcing (BPO) for call center assistance, ensures your business always makes a great first impression. Let your customer speak.

outsourcing 85

outsourcing Business Process Outsourcing Call Center Consulting 85

Outsource Consultants

APRIL 29, 2019

Bogota is the heart of Colombia’s call center industry. Selecting a call center partner is a time-consuming effort where real business consequences are at stake. But not all nearshore locations are the same, as many emerging markets in Latin America now offer a golden opportunity for savvy businesses.

outsourcing 59

outsourcing Business Process Outsourcing Transportation Call Center 59

Babelforce

NOVEMBER 30, 2022

There’s a lot of terminology to get your head around in call centers and customer experience. Working with contact centers around the world, we know that better than anyone!). It is a key KPI for tracking call center performance. A lower ASA is considered a sign of a healthy call center.

Contact Center 52

Contact Center Interactive Voice Response Call Center Automatic Callback 52

Call Experts

MAY 20, 2022

Contact centers can also provide after hours support for all non-urgent phone calls so that you don’t miss out on opportunities even when you’re not at work. What is a Contact Center? A contact center handles voice calls for companies. Call centers have numerous advantages over traditional call centers.

Contact Center 98

Contact Center Answering services Call Center outsourcing 98