TeleDirect

JULY 1, 2021

But first, it helps to determine the key differences between the two main types of call center platforms: the inbound and outbound call centers, respectively. From tech-friendly automated support to live agent assistance, we’re the preferred inbound & outbound call center solution for companies across the globe.

Call Center 62

Call Center Upselling Healthcare outsourcing 62

OctopusTech

SEPTEMBER 9, 2023

This is where call center outsourcing plays a major role. Do you know that call center outsourcing services are one of the top choices of developing countries like Europe and America? It is a strategic method by which businesses can lower their operational costs and optimize customer service solutions.

Best practices 62

Best practices outsourcing Call Center virtual call center 62

TeleDirect

JANUARY 9, 2019

And one of those things doesn’t involve your own internal processes; an outsourced call center solution just might be the best decision you’ll make to reach your business goals in the new year! How can a professional outsourced call center do all this and more? Telesales & upsells.

Call Center 66

Call Center Business Process Outsourcing outsourcing Upselling 66

TeleDirect

APRIL 7, 2021

TeleDirect knows a thing or two about how to increase customer lifetime value – after all, our business process outsourcing (BPO) services provide exceptional call center solutions for small, medium and large businesses everywhere. That’s the key in converting upsells and additional services.

Upselling 99

Upselling Business Process Outsourcing Call Center call center solutions 99

TeleDirect

MARCH 11, 2020

Does your call center rely on improvisation? Custom call scripts can help. Creating Concise Call Scripts. Most importantly, enable your customers the ability to say “yes” to products, services, upsells and more! Contact TeleDirect and Get Your Call Center On Script Today!

Scripts 106

Scripts outsourcing Business Process Outsourcing Call Center 106

TeleDirect

MARCH 27, 2019

Here’s the thing about call centers – you can’t live with them, and you can’t live without them. Call centers demand attention to detail, constant customer communication, and ever-evolving tools, resources, and applications. Hence, it’s hard to do business with call centers, and also difficult to function without one.

outsourcing 48

outsourcing Call Center Scripts Business Process Outsourcing 48

TeleDirect

APRIL 19, 2019

Inbound call center solutions. Outbound contact center assistance. At the end of the day, which one is more important for your business or enterprise? Which one should your business concentrate on? Which one should your business concentrate on? Every enterprise has its own unique call center demands.

Business Process Outsourcing 84

Business Process Outsourcing Call Center call center association Enterprise 84