LiveChat

JANUARY 14, 2020

I could go on and on with the list of companies and their exceptional new devices and technologies, but it would have probably taken a series of blog posts dedicated to each day of CES 2020! If I take their word for it, it tastes as convincing as their beef alternative from last year’s CES.

Automotive 64

Automotive Technology Coaching Personalization 64

LiveChat

AUGUST 29, 2016

And I’m not talking about blogs written only for SEO or click-bait articles like “Become a Millionaire Thanks to This Crazy Method!” I’m talking about fine blogs with good posts, where authors really try to help their customers, but, somehow, it doesn’t work out. But it’s not only about a blog. Do they have a blog?

Marketing 50

Marketing Real estate Entertainment Education 50

LiveChat

NOVEMBER 22, 2017

But blogging is often the most recommended form of content usually because of its low barrier of entry. In fact, 53 percent of marketers say blogging is their top inbound marketing priority. If you do not have the resources to write blog posts 4+ times a month, you can invest in compounding blog posts for greater ROI.

Marketing 44

Marketing Engineering Advertising Sales 44

LiveChat

MARCH 10, 2016

This has three stages: Awareness – they realise that they need a solution to a problem or a need, Consideration – they are looking at the alternatives available, Decision – they have looked at all of the alternatives and made a decision. Guest Post – Guest blogging has had some bad press in recent years.

Marketing 47

Marketing Feedback Benchmark Personalization 47

LiveChat

MARCH 7, 2016

Instead of using words like “I can’t get that for you”, “it’s not available”, provide the closest alternative. You can practice in your emails, chats, blog posts and social media updates. The post How to Use Positive Communication in Customer Service appeared first on LiveChat. Replace negative sentences if needed.

Customer Service 53

Customer Service Customer Support 53

LiveChat

APRIL 19, 2016

As Jay Baer pointed out on the Convince & Convert blog , 42% of consumers who complain on social networks expect to receive a reply in less than an hour. The post 6 Social Customer Service Best Practices for any Business appeared first on LiveChat. Response times should be low for both positive and negative feedback.

Best practices 50

Best practices Customer Service Feedback Airlines 50

LiveChat

SEPTEMBER 7, 2017

Meanwhile, a Marketing Experiments case study reported that a genuine photo of a company founder outperformed its stock photo alternative by 35%. Whether it’s on your homepage, a product page, your About section or a blog post, your choice of hero image should: Be relevant to your offerings, brand or page purpose.

Sales 44

Sales Marketing Personalization Best practices 44

LiveChat

NOVEMBER 25, 2015

If you have a knowledge base or a blog, preparing an article describing your sales and discounts will give you a ready-made resource for your agents. Alternatively, you can create canned responses for your live chat or help desk that will include information on your sales. Congrats and see you next year!

Sales 34

Sales Self service Customer Service Analytics 34

LiveChat

APRIL 20, 2018

From hiring and training a chat sales team to quality and performance analysis, the benefits of using a managed service, far outweigh the alternatives, especially in terms of cost and resources. For instance, if you’re integrating LiveChat with Hubspot’s CRM , data about your contacts is clearly displayed in the chat window.

B2B 50

B2B Education Sales CRM 50

LiveChat

MAY 25, 2018

While we can’t argue that sending personalized and timely emails is still important, we must understand that there are more effective alternatives to lead nurturing. If you want your customer to remember you a great alternative to lead nurturing emails is retargeting ads. There’s a great potential in them too. Proactive live chat.

Accountability 28

Accountability Personalization APIs Customer retention 28

LiveChat

NOVEMBER 14, 2017

Present day customers have many alternatives to your products or services. These include industry forums, blog, review websites, etc. On social media, on your website, blog – everywhere you can show your users how great your services are. The post Improving Customer Service Standards Online appeared first on LiveChat.

Customer Service 28

Customer Service Multichannel Engineering Personalization 28

LiveChat

MAY 13, 2016

Even if it is the best thing in the universe, most small businesses will need a less-costly alternative and will often look to free tools. Thankfully, there are good alternatives and that won’t cost you a dime and will allow you to get basic operations going. Let’s get started! The entire Google Drive suite. Tools: Flickr.

Analytics 44

Analytics Self service Marketing Accountability 44

LiveChat

JANUARY 14, 2020

I could go on and on with the list of companies and their exceptional new devices and technologies, but it would have probably taken a series of blog posts dedicated to each day of CES 2020! If I take their word for it, it tastes as convincing as their beef alternative from last year’s CES.

Automotive 28

Automotive Technology Coaching Personalization 28

LiveChat

OCTOBER 20, 2016

Even if the topic idea is covered by other articles/blog posts on the Internet, can you add something unique to it? A better alternative is if you can use the person’s name. The post 4 Content Creation Strategies That Convert appeared first on LiveChat. An insight, an experience, a different perspective, a unique angle?

Surveys 59

Surveys Consulting Consulting Advertising 59