ProProfs Blog

JUNE 30, 2020

Peggy Klaus is a Fortune 500 coach who is here to help individuals that easily excel at their jobs every day but don’t know where to go from there. Well, Jeanne Bliss (a known authority on customer experience) talks about how you can do this with the five-competency model she used to coach Chief Customer Officers and C-Suite.

Customer Service 128

Customer Service Chief Customer Officer Customer centricity Marketing 128

CSM Magazine

JULY 27, 2018

” This is a coaching response, rather than a directive or teaching response. This response answers a question with a question and implies a coaching approach. It is designed to empower the employee, as Judith Ross stated in her Harvard Business Review blog. “What do you think you should do?” About the Author.

Coaching 40

Coaching Construction Management Consulting 40

CrazyCall

APRIL 9, 2019

Alice Heiman is a sales coach and internationally renowned sales expert who demonstrates business owners and SMBs how to generate leads, handle objections and close more deals. Besides that, she’s also been featured in Entrepreneur Startups and Selling Power magazines. Alice Heiman. Co-founder and CRO at TradeShow Makeover.

Sales 133

Sales Consulting Consulting Coaching 133

Callminer

MARCH 6, 2020

Michael Mancinone is an Organizational Psychology Consultant at Peoplogica , a leading People Analytics provider that helps Recruiters, HR managers and Business Owners select, retain, and develop high performing employees. Through their video training courses, blog, and weekly podcast, they educate beginner and expert marketers alike.

Management 207

Management Customer Service Consulting Consulting 207

Amity

OCTOBER 31, 2016

Almost immediately, we started to scale the team to enable us to be more proactive to ensure we were able to do all the things that Customer Success does best: onboarding, coaching, renewals, upsell, support, and services. My first roles out of school were in consulting for a small company in the city called Venture Accelerator Partners.

Coaching 0

Coaching Engineering Upselling Marketing 0

Callminer

MARCH 6, 2020

Michael Mancinone is an Organizational Psychology Consultant at Peoplogica , a leading People Analytics provider that helps Recruiters, HR managers and Business Owners select, retain, and develop high performing employees. Through their video training courses, blog, and weekly podcast, they educate beginner and expert marketers alike.

Management 182

Management Customer Service Consulting Consulting 182

CrazyCall

MAY 20, 2019

– Jeff Goldberg, President & Lead Sales Trainer/Coach at Jeff Goldberg & Associates. – Marcus Langmaid, Owner of Marcon Consulting. From my personal experience, one of the best sales tips I’ve come across is embracing the consultative sales approach. – Anthony Iannarino, Author of The Sales Blog.

Sales 123

Sales Coaching Scripts Education 123

Vistio

JULY 11, 2022

I just did a piece for Intelligent Sourcing Magazine. In other words, are automated coaching, proactive knowledge retrieval, desktop integration, and automation. One thing that should give us pause is a guy like Ray Crosswell, who’s a consultant for Google computer scientist. And so I like to stay on top of that.

Technology 52

Technology Self service Contact Center Analytics 52

ChurnZero

MARCH 27, 2020

Blog Author: Bri Adams, Customer Success Manager, ChurnZero. ” As New York Magazine shares , during a postmortem, a Microsoft employee attributed Clippy’s fatal flaw to being “optimized for first use”—only taking into account novice Microsoft users. Speaker: Amy Mustoe, Principle Consultant and Coach, The Success League .

Education 52

Education Upselling Personalization Finance 52

Netomi

FEBRUARY 28, 2022

“We look forward to working closely with the Colombian crypto ecosystem and to supporting crypto products that empower Colombians to take control of their financial lives,” Cynthia wrote in an article on the company’s blog. Crypto is borderless by nature, and we are committed to expanding crypto access to individuals across the globe.

Chief Customer Officer 64

Chief Customer Officer Customer centricity Technical Support Contact Center 64