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Maximizing Success in Call Center Campaigns

NobelBiz

If you want to find out more about How to Increase Sales Performance in Outbound Contact Centers listen to our webinar episode. Technical support campaigns require expertise in troubleshooting and resolving various issues. The key to achieving these goals lies in implementing strategic call center campaigns.

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Performance Management Tips for Cross-Generational Success

NICE inContact

In this webinar, we will discuss tips and tricks to engaging agents across generations, with a focus on the workforce’s newest additions, Millennials and Generation Z. To dig deeper on these strategies, join us for Creating a High Performance Culture Across Generations on November 11at 2 pm ET.

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7 Key Indicators Your MSP Call Center Needs a Revolutionary Shift

Hodusoft

Employee Burnout The demanding nature of technical support can lead to employee burnout. Ensuring a healthy work environment, recognizing employee efforts, and providing adequate support are crucial for staff retention. Limited Multichannel Support Multichannel, if not omnichannel support, is extremely important in today’s time.

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Expansion Selling Strategies: Tips for SaaS Companies

CSM Practice

To be more successful, these teams must develop strategies to cope with communication, collaboration, ongoing technical support, and adopt the right measures to track and measure performance. Webinar Marketing. Encourage your customers to share ideas with others and to see best practices. The Shift to Remote Work.

SaaS 71
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Expansion Selling Strategies: Tips for SaaS Companies

CSM Practice

To be more successful, these teams must develop strategies to cope with communication, collaboration, ongoing technical support, and adopt the right measures to track and measure performance. Webinar Marketing. Encourage your customers to share ideas with others and to see best practices. The Shift to Remote Work.

SaaS 71
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Nov 23 – Customer Success Jobs

SmartKarrot

Conduct training webinars around product configuration and best practices for controllers and CFOs of SMB businesses. Provide demonstrations, training, technical support, and advice to customers throughout the life of their business with AUCloud.

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Dec 2 – Customer Success Jobs

SmartKarrot

Your role is a sales and client relationship role, not a technical support role. Influence change within customers to drive adoption of best practices and successful value realization, sharing case studies, and success examples of like-minded organizations.