Remove Benchmark Remove Best practices Remove Consulting Remove Workshop
article thumbnail

Integrate HyperPod clusters with Active Directory for seamless multi-user login

AWS Machine Learning

For more details on how to create HyperPod clusters, refer to Getting started with SageMaker HyperPod and the HyperPod workshop. Create a VPC, subnets, and a security group Follow the instructions in the Own Account section of the HyperPod workshop. Leave your feedback on this solution in the comments section.

Scripts 77
article thumbnail

Five US-Based Conferences Customer Experience Professionals Should Consider in 2019

Satrix Solutions

As a consultancy dedicated to the Customer Experience (CX), we’re highlighting 5 US-based conferences customer experience professionals should consider for 2019: Totango Customer Success Summit 2019. We had the chance to attend last year and enjoyed sharing best practices and ideas with attendees. Why should you attend?

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How to Use the CSAT Metric in Your CX Program

GetFeedback

But if you are just starting to explore customer feedback in general, this is a simple way to get started and then benchmark against in the future. Review and benchmark CSAT at several points along the journey. This can be challenging to determine what to do with if the results are not as positive as you’d like them. Get Calculator.

Metrics 109
article thumbnail

A Look Back: 2019 in Review

Creative Virtual

In selecting us for this award, the analysts at Frost & Sullivan evaluated chatbot and virtual agent vendors across two key factors, each with five benchmarking criteria. Creative Virtual was rated as ‘Excellent’ across these categories. You can download a copy of their full independent report here.

article thumbnail

Best Customer Success Certifications 2021: The Ultimate List

SmartKarrot

Best Customer Success Certifications 2021. SuccessHacker Certifications and Training Workshops. Helmed by industry CS leaders such as Todd Eby, James Scott, Andrew Marks, and Aaron Thompson, SuccessCoaching offers multiple workshops and online training programs for customer success professionals. contact-form-7].

article thumbnail

Customer Success Capacity Planning and Budget Guide

ChurnZero

This is a lesson Kristen Hayer, Founder and CEO of The Success League , has learned firsthand as a former Customer Success leader, and one that she’s helped countless others confront through her work running a Customer Success consultancy. In this article, we cover: Budgeting Benchmarks: Do They Cause More Harm than Good?

article thumbnail

Jan 11 – Customer Success Jobs

SmartKarrot

Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies. Energized by solving problems and finding opportunities to make clients successful.