solution conversation-intelligence 
Solvvy
JUNE 22, 2022
But the relevance of that answer can vary depending on the type of technology that powers the solution. Conversational artificial intelligence (AI) enables a natural exchange — much like talking to a customer service rep — that helps time-strapped customers get the information they need quickly and with minimal frustration.
AWS Machine Learning
OCTOBER 6, 2022
With ML and automation, Informed can provide a software solution that is available 24/7, over holidays and weekends. The solution works accurately without conscious or unconscious bias to calculate and clear stipulations in under 30 seconds, vs. an average of 7 days for loan verifications, with 99% accuracy. Solution overview.
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JustCall
JANUARY 5, 2023
Speech analytics software uses artificial intelligence to analyze spoken language similar to voice recognition software. Moreover, speech analytics solutions differ from voice recognition as the latter is just concerned with speech transcription whereas the former also delivers emotional analysis and performance insights.
Uniphore
JANUARY 25, 2022
However, in artificial intelligence (AI), the feeling is anything but cautious. Every conversation we have contains a deep undercurrent of emotional data that we, as humans, interpret and respond to unconsciously. We’re seeing the same mass adoption of Conversational Automation today. Take delivery tracking, for example.
JustCall
MARCH 9, 2023
What are Contact Center Software Solutions? Customer contact center software are simple solutions that automate the key processes, workflows, and operations of your contact center. Such solutions help your business deliver quicker and higher quality services to customers without engaging too many call agents.
CSM Magazine
MARCH 18, 2021
Cognigy , an internationally successful pioneer in customer service automation, offers one of the leading Conversational AI platforms (think voice- and chatbots). Companies are looking for solutions to deliver the same quality in customer service, only at a lower price. What should such a solution look like?
Callminer
AUGUST 1, 2017
Alex Tebbs is the Co-Founder and Sales Director at VIA , the UK’s largest Hosted Skype for Business solution. Having a reliance on this type of solution is intrinsically inefficient. Contact centers can achieve this by opting for a unified communications solution that is hosted in the cloud, a.k.a. Vincent Nero.
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