Analysis, Analytics, APIs and Big data - Customer Contact Central

Intelligent document processing with AWS AI and Analytics services in the insurance industry: Part 2

AWS Machine Learning

NOVEMBER 3, 2022

We also look into how to further use the extracted structured information from claims data to get insights using AWS Analytics and visualization services. We highlight on how extracted structured data from IDP can help against fraudulent claims using AWS Analytics services. Extraction phase. client('comprehend').

Analytics

Analytics APIs Healthcare Big data

6 Online Data Analyst Courses

JivoChat

JANUARY 31, 2023

There is where data analysis comes in, you can use the data your company has, and key performance indicators (KPIs) to indicate what path you should follow. The Data Analyst Course With the Data Analyst Course, you will be able to become a professional in this area, developing all the necessary skills to succeed in your career.

Analytics

Analytics APIs Scripts Big data

Use RAG for drug discovery with Knowledge Bases for Amazon Bedrock

AWS Machine Learning

FEBRUARY 29, 2024

The Retrieve and RetrieveAndGenerate APIs allow your applications to directly query the index using a unified and standard syntax without having to learn separate APIs for each different vector database, reducing the need to write custom index queries against your vector store.

APIs

APIs Healthcare Scripts Enterprise

Elevate Your Call Center’s Performance with Speech Analytics

Talkdesk

JANUARY 16, 2018

Leveraging today’s innovative speech recognition technology and predictive analytics is the key to creating a customer-centric culture in the call center. Leveraging today’s innovative speech recognition technology and predictive analytics is the key to creating a customer-centric culture in the call center.”

Analytics

Analytics Call Center Customer centricity Construction

Elevate Your Call Center’s Performance with Speech Analytics

Talkdesk

JANUARY 16, 2018

Leveraging today’s innovative speech recognition technology and predictive analytics is the key to creating a customer-centric culture in the call center. Leveraging today’s innovative speech recognition technology and predictive analytics is the key to creating a customer-centric culture in the call center.”

Analytics

Analytics Call Center Customer centricity Construction

Speed ML development using SageMaker Feature Store and Apache Iceberg offline store compaction

AWS Machine Learning

DECEMBER 21, 2022

Customers can also access offline store data using a Spark runtime and perform big data processing for ML feature analysis and feature engineering use cases. Table formats provide a way to abstract data files as a table. Apache Iceberg is an open table format for very large analytic datasets.

Scripts

Scripts Engineering APIs Big data

How Patsnap used GPT-2 inference on Amazon SageMaker with low latency and cost

AWS Machine Learning

JULY 24, 2023

Patsnap provides a global one-stop platform for patent search, analysis, and management. They use big data (such as a history of past search queries) to provide many powerful yet easy-to-use patent tools. implement the model and the inference API. He is also passionate about building AI and analytic solutions.

APIs

APIs Engineering Construction Benchmark

Detect anomalies in manufacturing data using Amazon SageMaker Canvas

AWS Machine Learning

FEBRUARY 15, 2024

With the use of cloud computing, big data and machine learning (ML) tools like Amazon Athena or Amazon SageMaker have become available and useable by anyone without much effort in creation and maintenance. This dilemma hampers the creation of efficient models that use data to generate business-relevant insights.

Metrics

Metrics Analytics APIs Big data

Intelligent document processing with AWS AI services: Part 2

AWS Machine Learning

AUGUST 15, 2022

When processing a document with Amazon Textract, you can add the new queries feature to your analysis to specify what information you need. Document is a wrapper function used to help parse the JSON response from the API. It provides a high-level abstraction and makes the API output iterable and easy to get information out of.

Banking

Banking APIs Accountability Analytics

BI with an IQ - Revisited

Xaqt

FEBRUARY 6, 2020

Back then, Artificial Intelligence, APIs, Robotic Process Automation (RPA), and even "Big Data" weren't things yet. The topics de jour were web services, service orientated architectures (SOA), Computer Telephony Integration (CTI), SIP was coming of age, and analytics for the sake of analytics.

Contact Center

Contact Center Enterprise Call Center APIs

Architect defense-in-depth security for generative AI applications using the OWASP Top 10 for LLMs

AWS Machine Learning

JANUARY 26, 2024

Define strict data ingress and egress rules to help protect against manipulation and exfiltration using VPCs with AWS Network Firewall policies. He is passionate about building secure and scalable AI/ML and big data solutions to help enterprise customers with their cloud adoption and optimization journey to improve their business outcomes.

Best practices

Best practices Government Engineering Accountability

Access Snowflake data using OAuth-based authentication in Amazon SageMaker Data Wrangler

AWS Machine Learning

MARCH 22, 2023

Snowflake is a cloud data platform that provides data solutions for data warehousing to data science. Snowflake is an AWS Partner with multiple AWS accreditations, including AWS competencies in machine learning (ML), retail, and data and analytics. Configure Snowflake. Configure SageMaker Studio.

APIs

APIs Engineering Analytics Scripts

Accelerating time-to-insight with MongoDB time series collections and Amazon SageMaker Canvas

AWS Machine Learning

DECEMBER 18, 2023

Among all, the native time series capabilities is a standout feature, making it ideal for a managing high volume of time-series data, such as business critical application data, telemetry, server logs and more. With efficient querying, aggregation, and analytics, businesses can extract valuable insights from time-stamped data.

Finance

Finance APIs Analytics Scripts

Halo Smart Labs Develops a Smarter Smoke Alarm: IoT at It’s Best

Natalie Petouhof

MAY 25, 2016

Compare your current abilities to deliver on that IoT customer lifecycle and plan for future possibilities by using a gap analysis process. Use the gap analysis to formulate the business case for transforming the customer IoT touch point journey. Ask the team: • What benefits can a new way of doing business provide?

Customer centricity

Customer centricity Technology Customer Experience Big data

Call Center Reporting - A New Paradigm

Xaqt

JUNE 22, 2020

The innovation quagmire in the Call Center Reporting and Analytics space is rooted in three key issues: Vendor's who's contact center suites are an amalgamation of various acquisitions, such as: Cisco, Avaya, Genesys, NICE and Verint have done a poor job of providing integrated data and reporting across their own portfolios.

Call Center

Call Center Contact Center Analytics Engineering

Demystifying machine learning at the edge through real use cases

AWS Machine Learning

JUNE 15, 2022

Edge is a term that refers to a location, far from the cloud or a big data center, where you have a computer device (edge device) capable of running (edge) applications. How do I eliminate the need of installing a big framework like TensorFlow or PyTorch on my restricted device? Edge computing.

Transportation

Transportation APIs Big data Wireless

Why Behavioural Data and Behavioural Analytics Have Become the Secret Ingredient for Product Led Growth!

SmartKarrot

JUNE 23, 2020

So much so, that now behavioural data and behavioural analytics are considered the secret ingredients for product led growth. . But what are behavioural data and behavioural analytics? . Behaviour data is essential for behaviour analysis. What makes behavioural analytics a SaaS growth success mantra? .

Analytics

Analytics SaaS Upselling Entertainment

MLOps foundation roadmap for enterprises with Amazon SageMaker

AWS Machine Learning

JUNE 24, 2022

This might be a triggering mechanism via Amazon EventBridge , Amazon API Gateway , AWS Lambda functions, or SageMaker Pipelines. In addition to the model endpoint, the CI/CD also tests the triggering infrastructure, such as EventBridge, Lambda functions, or API Gateway. Data lake and MLOps integration.

Enterprise

Enterprise Engineering Accountability APIs

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