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10 Cool Chatbot Examples to Inspire Your Project

Inbenta

Chatbot examples in the travel & leisure industry. Gol Airlines. Chatbot examples in the utility industry. Chatbot examples in the retail industry. Chatbot examples in the manufacturing industry. Chatbot examples in the healthcare industry. Chatbot examples in the healthcare industry.

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Guest Blog: How Will Artificial Intelligence Impact CX and Customer Service?

ShepHyken

The CX industry is primed for a breakout in the application of artificial intelligence — as other fields like biotech, healthcare, automotive, and cybersecurity have also seen. AI-driven chatbots are being deployed more and more within customer support functions, but web personalization extends beyond just automated bots.

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How to Choose the Best Chatbot for Your E-Commerce Business

LiveChat

E-commerce is going through another transformation, with chatbots and live chats mapping out customer journey and driving sales. There are over 300,000 chatbots on Facebook Messenger solely. 54% of consumers will prefer chatbots to human shop assistants if it saves them time. Which tool will fit your clients’ expectations best?

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Customer Experience is More Important than Ever

The Petrova Experience

In other words, American Airlines could sit on a panel with me, the JetBlue Airlines speaker, and say “We are not really investing in Customer Experience per se. ” Today, if American Airlines says that on stage, they will be on the news tomorrow. In other words, the chatbots of 2021 need to have contextual awareness.

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Improve Remote Contact Center Efficiency Using AI and Messaging

Quiq

In other cases, such as airlines, financial services, healthcare, education, and other industries, demand for support has spiked. Because so many questions are repetitive and the answers are fairly straightforward, chatbots are a great way to offload inquiries. Messaging Makes Agents 7x More Efficient .

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Does Automation Make Customer Service Smart?

CSM Magazine

Cognigy , an internationally successful pioneer in customer service automation, offers one of the leading Conversational AI platforms (think voice- and chatbots). Chatbots rarely help. As customers, chatbots often make us feel blocked from getting the information we are looking for. Why are chatbots used in the first place?

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How to Build Efficient Remote Contact Centers Amid COVID-19

Quiq

In other cases, such as airlines, financial services, healthcare, education, and other industries, demand for support has spiked. Because so many questions are repetitive and the answers are fairly straightforward, chatbots are a great way to offload inquiries.