This is What Exceptional Customer Service Looks Like In 2018
Comm100
AUGUST 23, 2018
Multichannel” and “omnichannel” have been buzzwords for years now. Chatbots Automate Exceptional Experiences. When chatbots first started gaining popularity, some thought leaders declared them victims of a classic hype cycle , with many users placing high expectations on technology that was just in its infancy.
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