Inbenta

JUNE 30, 2021

Chatbot examples in the travel & leisure industry. Gol Airlines. Chatbot examples in the utility industry. Chatbot examples in the retail industry. Chatbot examples in the manufacturing industry. Chatbot examples in the healthcare industry. Chatbot examples in the healthcare industry.

Chatbots 105

Chatbots Airlines Healthcare Self service 105

ShepHyken

OCTOBER 19, 2018

The CX industry is primed for a breakout in the application of artificial intelligence — as other fields like biotech, healthcare, automotive, and cybersecurity have also seen. Self-learning machines can improve your website visitors’ personalized experience in a multitude of ways. I turned to a few of my colleagues to find out.

Customer Service 279

Customer Service Automotive Airlines Chatbots 279

LiveChat

MARCH 23, 2019

E-commerce is going through another transformation, with chatbots and live chats mapping out customer journey and driving sales. There are over 300,000 chatbots on Facebook Messenger solely. 54% of consumers will prefer chatbots to human shop assistants if it saves them time. Which tool will fit your clients’ expectations best?

Chatbots 72

Chatbots Engineering Airlines Construction 72

CSM Magazine

MARCH 18, 2021

Cognigy , an internationally successful pioneer in customer service automation, offers one of the leading Conversational AI platforms (think voice- and chatbots). Chatbots rarely help. As customers, chatbots often make us feel blocked from getting the information we are looking for. Why are chatbots used in the first place?

Customer Service 75

Customer Service Chatbots Virtual Agent Contact Center 75

Quiq

MARCH 24, 2020

In other cases, such as airlines, financial services, healthcare, education, and other industries, demand for support has spiked. They are calling you for answers to questions and the good news is that most of these questions do not have to be handled by a person.

Contact Center 52

Contact Center Chatbots Airlines Call Center 52

Quiq

MARCH 24, 2020

In other cases, such as airlines, financial services, healthcare, education, and other industries, demand for support has spiked. They are calling you for answers to questions and the good news is that most of these questions do not have to be handled by a person.

Contact Center 40

Contact Center Chatbots Airlines Healthcare 40

Smooch

APRIL 26, 2019

Facebook’s pivot from public news feed to private messaging comes at a time when messaging apps have superseded social networking apps in popularity, while Conversational Commerce gains traction in retail, healthcare, and finance. But nowhere is this more true than in the travel industry. The answer? Fargo, North Dakota. Any time of year.)

Entertainment 40

Entertainment Airlines Finance Healthcare 40