Quality Contact Solutions

JANUARY 27, 2022

The fact is, I need to inspire my customer-facing staff to leverage best practices to increase sales. So many great ideas can quickly fall apart or appear unsuccessful simply because the strategy wasn’t necessarily the best approach for a team. Consider the following ideas: 1. Let’s talk about cross-selling.

Sales 98

Sales Upselling B2C Best practices 98

Comm100

JANUARY 21, 2020

Here are four elements to consider, plus some customer service best-practices to make the most of them: Social media vs. SEO reach. Recommended for you: 8 Proactive Chat Best Practices with Ready-to-Use Scripts. B2B vs. B2C conversion. B2B and B2C digital journeys have their own set of channel preferences.

B2C 84

B2C B2B Benchmark Best practices 84

Comm100

JANUARY 21, 2020

Here are four elements to consider, plus some customer service best-practices to make the most of them: 1. Recommended for you: 8 Proactive Chat Best Practices with Ready-to-Use Scripts. B2B vs. B2C conversion. B2B and B2C digital journeys have their own set of channel preferences. Conclusion.

B2C 40

B2C B2B Benchmark Best practices 40

Quality Contact Solutions

SEPTEMBER 14, 2022

Ask managers and supervisors to provide scripts, training material, and several recorded calls. Listen to the recorded calls to get a better understanding of how the scripts are being used. This will also give you a good idea if the script is laid out well for the telemarketing agents.

Telemarketing 98

Telemarketing Wireless Morale Scripts 98

CrazyCall

JANUARY 21, 2019

One of those “new” forms is inside sales, which, according to accounts such as this one by Salesloft , is growing 15 times faster than outside sales. In the best solutions inside sales reps can make use of call recordings, call scripts, call transferring, call conferences, and sometimes even a lead generation tool !

Telemarketing 87

Telemarketing Sales Scripts CRM 87

Totango

JUNE 24, 2022

Moreover, the outcomes that define customer success may vary based on whether your SaaS product is B2C or B2B. For example, a B2C customer might prioritize user experience, while a B2B client might emphasize return on investment. Effective data monitoring and deployment of automated best practices depend on data segmentation.

Best practices 103

Best practices SaaS Journey mapping B2C 103

JustCall

DECEMBER 7, 2022

Sales call reporting can also create a good foundation for training and coaching, as it encapsulates best practices and performance. Creates More Accountability. Sales call reports can help create more accountability since they capture a lot of details about what is being done by the sales team in a quantifiable manner.

Sales 52

Sales Management CRM Best practices 52