Select VoiceCom Blog
NOVEMBER 29, 2023
Additionally, China’s strategic location to the growing South and Southeast Asian countries provides easy access to lucrative markets, with its thriving startup culture offering innovation and agility. billion in revenue in 2023 and a CAGR of 3.58% between 2023 and 2028. The country’s robust manufacturing sector accounts for 28.7%
JivoChat
JUNE 9, 2021
Today’s world of digital marketing is robust and diverse. This means marketers have all kinds of resources at their fingertips and can connect with customers and manage relationships on a variety of channels. One technology leading the way online is chatbot marketing. What is Chatbot Marketing?
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Hodusoft
MARCH 21, 2024
As per a report , the global BPO market size was valued at $221.5 from 2021 to 2028. Among the global industries, the commercial sector dominates the BPO market with over 60% share. From technological hurdles to changing market dynamics, BPOs constantly face a bombardment of obstacles that can either make or break their success.
Nicereply
FEBRUARY 1, 2023
Customers seek personalization 80% of consumers are more likely to buy from a company that provides a tailored experience. 72% of customers will only engage with personalized messaging 90% of leading marketers say personalization significantly contributes to business profitability. The AI market is expanding at a CAGR of 38.1%
Hodusoft
OCTOBER 19, 2023
BPOs offer a comprehensive range of services, including but not limited to customer support and sales. As per a report , the customer care BPO market is estimated to rise from US$22,598.82 million by 2028; it is likely to record a CAGR of 7.5% from 2023 to 2028. million in 2022 to US$34, 570.73
Nicereply
NOVEMBER 26, 2020
In fact, by 2028, 73% of all teams will have remote workers. The good news is that many newbies willing to make a remote career are actively entering the workforce market. Nevertheless, to hire, onboard, and retain a great customer support agent may bring numerous challenges. Why Do These Qualities Matter?
TMP Direct
SEPTEMBER 23, 2021
The incredible growth of CX technology spending shows the huge demand from customers for digital solutions and that companies are willing to invest in future-ready systems. The size of the US CX industry is expected to grow 15% annually from 2021 to 2028. Happy customers are much less likely to return products or demand a refund.
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