CustomerSuccessBox
APRIL 18, 2022
The best way to persevere within the SaaS industry is through better networking and productive collaboration. Here’s a simple curated list of Top 10 SaaS conferences of 2022 that you can add to your calendar and learn from the best! Silicon Valley, online event: 12 – 13 April 2022. Think 2022, IBM.
ChurnZero
APRIL 8, 2022
At BIG RYG 2022, on October 12 – 13 in Washington, D.C., Why else should you register for BIG RYG 2022 ? BIG RYG 2022 is a summit by leaders for leaders. Customer Success is a growing SaaS community. Early bird registration is available through August 1, 2022. you’ll find ideas for years. What’s BIG RYG?
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ChurnZero
OCTOBER 15, 2021
Where is Customer Success Headed in 2022? Customer Success gradually, then suddenly, became essential to SaaS companies. In this article, we share three Customer Success trends to look out for in 2022: NRR becomes red hot (watch out). One of the most common questions in SaaS is “What’s a good NRR?”. Bill asked.
Education Services Group
JULY 5, 2022
I was lucky enough to attend The Customer Conference Europe 2022 in London, and after taking in what was a very full two days of information, thoughts, opinions, and interaction, I’ve untangled all that I experienced and observed to come away with five key points that really resonated: 1. CS in the non-SaaS space is growing.
ChurnZero
JANUARY 4, 2024
New technologies, best practices, and strategies, combined with an industry-wide drive for sustainable, profitable growth, have made CS teams the revenue-building stars of every SaaS organization. Start with simple self-paced courses, in-product guidance, and live online webinars and workshops.”
SmartKarrot
JANUARY 28, 2022
With the help of this novel concept, organizations can reap benefits across divergent functions of their SaaS setup, including sales, marketing, engineering, and customer success. Reasons that make #GiveFirst Attitude a must for CSMs in 2022 and beyond. CSMs are perfectly positioned to exploit this concept to their maximum benefit.
Select VoiceCom Blog
JUNE 13, 2023
In the first half of 2022, the BPO sector in the Philippines generated a revenue of US$30 billion, employing over 1.4 Hidden risks arise when AI solutions are embedded in software-as-a-service (SaaS) offerings, potentially exposing organisations to vulnerabilities exploitable by hackers.
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