Creative Virtual
DECEMBER 8, 2022
As the end of 2022 draws near, it is time once again for Creative Virtual’s annual year in review blog post. We were also awarded ‘Best Conversational AI Solutions’ in the SME News 2022 IT Awards. Creative Virtual’s Patrick Gallagher co-presented a well-attended session on creating award-winning chatbots in local government.
Quadient
JULY 26, 2022
Choosing your Customer Communication Channels in 2022. Tue, 07/26/2022 - 16:40. To learn more about managing the communication demands of different generations download a copy of our complimentary eBook: Managing the CX Demands of 5 Generations. ?. . Chatbots are useful to answer common questions. j.shah-thiel.
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Creative Virtual
JANUARY 4, 2022
However, if you’re concerned that your current conversational AI tool isn’t up to the task of improving your digital support experience in 2022, then it’s time to make a resolution for change. I am struggling to manage multiple chatbots across different business divisions or departments. You get it.
Creative Virtual
MARCH 2, 2022
Back in 2019, I wrote an article on reasons why chatbot projects were failing or being abandoned before they even reached the testing stage. That left the chatbot and virtual agent landscape littered with poor-performing and failed projects along with negative press about the technology.
Creative Virtual
JUNE 30, 2022
In their 2022 CIO survey, Gartner found that there is a broad demand for digital transformation across industries as well. If you’re looking to add conversational AI to your digital transformation strategy, check out the Guide to Selecting a Virtual Agent or Chatbot Vendor for expert tips.
TechSee
MARCH 7, 2022
Download our eBook: What Self Service Will Look Like in 2025 . A Gartner survey of service leaders found that investing in new and existing customer-facing channels and leveraging AI to enhance customer experience and operational excellence are top priorities for 2022. What is Customer Self Service? Customer Self Service Examples.
Inbenta
SEPTEMBER 12, 2022
Chatbots are often the firsts to come to mind. You can easily build an AI chatbot embed to the channels of your choice. Do you want to know more on how to build a successful chatbot ? Download our Ebook for free! NLP and Neuro-Symbolic AI combined can power human-like automated interactions with your customers.
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