Beyond Philosophy

JANUARY 26, 2015

Target , who suffered the data breach in 2013, knows the importance of this immediate and comprehensive action. All attendees will receive a discount code for 50% off the eBook. If you enjoyed this post, you might be interested in the following blogs: The Draining of Target’s Emotional Bank Account.

Customer centricity 257

Customer centricity Government Customer emotions Consulting 257

Clarabridge

FEBRUARY 2, 2017

This lets you better serve account holders, address regulatory requirements, and ultimately, keep customers coming back. This record-breaking number was an increase of about 40% over 2013, which was the previous high. 41% of customers who opened a new account in 2014 did so because of the customer experience.

Banking 45

Banking Advertising Accountability Best practices 45

Vonage

OCTOBER 22, 2015

CTI can also automatically retrieve all the information about an account, providing customers with a seamless experience and increasing agent productivity. ContactWorld Quickstart for small businesses can help you to provide a personalized service to every enquiry and connect customers straight to their rep or account manager.

Technology 113

Technology Customer Service Gamification Wireless 113

Clarabridge

FEBRUARY 2, 2017

This lets you better serve account holders, address regulatory requirements, and ultimately, keep customers coming back. This record-breaking number was an increase of about 40% over 2013, which was the previous high. 41% of customers who opened a new account in 2014 did so because of the customer experience.

Banking 40

Banking Advertising Accountability Best practices 40

Avaya

OCTOBER 25, 2017

Touch screens in branches provide both product information and the ability to directly manage accounts online. Executives claim this new model—debuted in 2013 as the first deployment of its kind in Europe—is already 30% more productive than the company’s previous decentralized model. Now that’s something we can get on board with.

Banking 58

Banking Telecommunications Big data Self service 58

SmartKarrot

JANUARY 5, 2021

This list has been compiled by the editorial team at SmartKarrot taking into account overall influence in the form of original insights, industry contributions, community engagement, followership, and similar guiding metrics. An avid speaker and writer, Emilia has addressed several professionals at various events and summits. Irit Eizips.

Chief Customer Officer 21

Chief Customer Officer SaaS B2B Consulting 21

Clarabridge

MARCH 8, 2017

This record-breaking number was an increase of about 40% over 2013, which was the previous high. Understanding exactly what customers are thinking and how they are feeling about your financial brand helps to better serve account holders and address regulatory requirements and decrease complaints at the same time.

Banking 45

Banking Management Finance Government 45