resources key-account-management-blog the-fundamental-guide-to-account-planning 
AWS Machine Learning
JANUARY 26, 2024
Many customers are looking for guidance on how to manage security, privacy, and compliance as they develop generative AI applications. This post provides three guided steps to architect risk management strategies while developing generative AI applications using LLMs.
Hodusoft
OCTOBER 19, 2023
They help manage customer interactions by serving as the initial point of contact. In this blog, we will discuss various practical strategies for reducing operational expenses associated with BPOs. By managing urgent issues on priority, customer satisfaction and loyalty can be enhanced greatly. million in 2022 to US$34, 570.73
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aircall
OCTOBER 6, 2021
In this article, we’ll look at effective sales onboarding and how it can fundamentally improve the new hire experience for your sales professionals. First, the sales team needs to understand your sales process —the steps in which prospects are guided through the buyer journey. Why is this important? Defining Effective Sales Onboarding.
JustCall
APRIL 5, 2023
The need for customer success management is fairly new and fast becoming pertinent. Organizations need to embrace the CSM approach to build a trustworthy relationship with customers and track their performance using customer relationship management analytics. What is customer success management or CSM?
JustCall
AUGUST 8, 2022
In this blog, we discuss what is PBX and VoIP and how they are different. A Private Branch Exchange System (PBX) refers to a private telephone network that manages all incoming and outgoing calls within a company. Recommended Read: All You Need to Know About VoIP Phone Systems: A Complete Guide. VoIP is a type of PBX.
Callminer
AUGUST 6, 2019
In this guide, we’ll help you make more informed buying decisions by describing the various types of call center software, offering expert tips and guidance for choosing the best software solutions for your needs, as well as best practices for utilizing and implementing your call center software suite. Types of Call Center Software.
SmartKarrot
SEPTEMBER 15, 2022
And Cloud providers such as Google Apps or Office 365 offer suite-like power that allows organizations to manage every aspect of their messaging infrastructure, from e-mail accounts to talk/video calling capabilities. Scaling is a fundamental part of business, but it is not easy. The Evolution of Enterprise Software.
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