Remove customers-wall-of-love
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21 Most Active Sales Influencers on Social Media in 2018

CrazyCall

Sales influencers adore doing this. Of course we can’t highlight thousands, indeed tens of thousands of inspirational and experienced sales executives, but we’ve created this list of 21 influencers who constantly share helpful advice, sales tips & tricks on social media and make up the world of sales, including the social selling.

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Why Customer Success leaders should attend BIG RYG 2022

ChurnZero

It’s the definitive Customer Success leadership summit. But these testimonials from last year’s attendees will help you see why we make it: “I LOVED the content so much. Honestly, it was an amazing in-person conference. Learn from others in the industry about what it takes to run a modern Customer Success organization today.

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Q&A recap: Driving customers to value during onboarding, at scale

ChurnZero

Does your Customer Success team have a shallow view of onboarding? If you consider onboarding to be a success when a customer reaches their go-live date, then you need to dig deeper. It’s about transforming your customer’s business and delivering value, so you make their life better,” says Donna. It depends on your customers.

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25 Call Center Leaders Share the Most Effective Ways to Boost Contact Center Efficiency

Callminer

If customers are being sent to the wrong department, then they tied up customer service personnel from helping the right people. Alex Tebbs is the Co-Founder and Sales Director at VIA , the UK’s largest Hosted Skype for Business solution. Meet Our Panel of Contact Center Experts: . Tyler Riddell. Alex Tebbs. Alex Tebbs.

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40 Best Customer Service Books We’d Recommend to Support Operators

ProProfs Blog

It’s not the amount of knowledge you are willing to offer, but the efforts you wish to take to keep your customers satisfied and loyal to your brand. Customers wouldn’t see what you have to offer, but what you are willing to change for them. That’s the true essence of customer service experience. Develop personal brand.

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The Impact of the Customer Experience Function: A Deep Dive Interview with Customer Experience Executive, Erica Mancuso

Vistio

It was a B2B SaaS company serving the healthcare space. They acquired us and I learned a ton under that organization about how to be just incredibly customer-centric in everything we do. They acquired us and I learned a ton under that organization about how to be just incredibly customer-centric in everything we do.

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Everything You Need to Know About Implementing a Price Increase

Help Scout

When you’ve grown to love a product or a service, learning you need to shell out more money to maintain the status quo can be a bummer. When your company has decided to raise its prices, there are some clear do’s and don’ts that can ensure you’re putting customers first every step of the way.

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