VirtualPBX

NOVEMBER 5, 2020

The release of our Business SMS feature can easily ramp up your SMS marketing goals. By taking advantage of Webhooks , you can automate notifications for the receipt of every text message sent to your business. Let’s take a quick tour of how Webhooks can bring Business SMS into team tools you already use, like Trello and Airtable.

Marketing 98

Marketing APIs voip Scripts 98

Nexmo

AUGUST 4, 2020

The Vonage Voice API WebSockets feature recently left Beta status and became generally available. We will link the virtual phone number we provisioned to this application and set the webhook URLs. Capabilities: Each application can handle multiple features. For our purposes, we only need to turn on Voice.

APIs 125

APIs Accountability 125

VirtualPBX

NOVEMBER 19, 2020

Using our Webhooks feature, you can capture the text of a voicemail when it is left in an email inbox. Webhooks can be created within seconds from the online VirtualPBX Dashboard. In this case, selecting the “Notifications Webhook” type will get the text output you need. Accessibility.

Management 85

Management Personalization 85

JustCall

MARCH 13, 2023

Providing instant and correct information to the customers from the database with zero manual efforts is one of the matchless features of the SMS bot. With webhooks and API integrations, you can fetch and show current and accurate information to the customer.

APIs 84

APIs Marketing Sales Customer Support 84

JustCall

JANUARY 29, 2024

Dialer: Although Convoso covers most bases here with predictive, progressive, power, and preview dialing features, JustCall trumps it with its dynamic dialing capabilities. Price: Convoso comes at $90 per feature per month, double the amount JustCall’s Pro Plan offers. See to believe. But how does JustCall’s dialer impact your sales?

Sales 52

Sales Abandon rate APIs CRM 52

VirtualPBX

APRIL 2, 2024

Industry-Leading 24/7 Support & White-Glove Setup Before delving into the 6 standout contact center features that distinguish VirtualPBX Contact Center, let’s take a moment to highlight what has distinguished VirtualPBX for the past 26 years. At VirtualPBX, we deeply value the unique identity of every business.

contact center solutions 52

contact center solutions Contact Center CRM Analytics 52

Nexmo

APRIL 30, 2020

To do so, we will build a thin Android application and connect it to a NodeJS webhook server. This tutorial will help you build two components—an Android application and a NodeJS webhook server. Android 10 Call Redirection Feature. To redirect calls we will use a new Android 10 feature: Roles. Webhook Server.

APIs 71

APIs Technology 71

VirtualPBX

FEBRUARY 4, 2022

The recording for our new webinar series, VirtualPBX Features Showcase: Getting Started with Zapier Integrations, is available now for your playback. They will also include demos of new features and updates, giving you a closer peek behind the curtains and inside the minds of the VirtualPBX teams. Webhooks: over 50 triggers.

voip 98

voip Engineering Best practices Call Center 98

VirtualPBX

OCTOBER 12, 2021

With that volume, it would be safe to assume that this plan is geared towards mid-larger businesses, but since this plan is billed by the number of users, it’s a great way to deliver advanced features and a solid amount of call traffic at a price sized for any business.

Service level 98

Service level Management 98

JustCall

JANUARY 29, 2024

To help you make a decision you won’t regret, we’ve compiled this comprehensive JustCall vs Kixie sales dialer comparison that covers key areas, including pricing, features, integrations, usability, and customer support. Advanced platform features: The dialer you bring in comes as part of wider platform features.

Sales 52

Sales APIs Analytics Abandon rate 52

VirtualPBX

DECEMBER 13, 2023

The latest present under the tree is the introduction of Add-Ons , a feature that offers unparalleled ease and convenience for VoIP administrators. VirtualPBX users can now enable powerful VoIP features with one click right from the Dashboard. Custom Greetings For starters, today’s countdown feature is Custom Greetings.

voip 52

voip Analytics Personalization Management 52

VirtualPBX

OCTOBER 27, 2020

There are a number of new VoIP features we’ve packed into our Business Phone Plans. We’ve also made some changes to our existing features like Priority Support, Call Recording storage, and API, so don’t leave this page before you’ve had a chance to investigate. New Features. Multiple Auto Attendants. Business SMS.

voip 98

voip APIs Enterprise Engineering 98

JustCall

FEBRUARY 2, 2024

There are many questions – which has better dialer features, which sales dialer offers more integration with affordable pricing ? So, we’ll do the hard work of comparing the two sales dialers in detail, pitting the features each offers. Now, consider the features you are missing. Dive right in! Let’s see where and how.

Sales 52

Sales APIs Engineering CRM 52

VirtualPBX

NOVEMBER 10, 2020

One of our primary goals at VirtualPBX is to make our phone system features extensible through other tools you might already use at your business. Our latest feature release, Business SMS , lends itself to extension through Airtable templates, so we made a proof of concept for that purpose. Using an Airtable Template for SMS.

APIs 75

APIs Accountability Scripts Marketing 75

VirtualPBX

MARCH 17, 2022

Sit back as we dive into tips and tricks of the features and customizations that will rocket you into a whole new world. This convenient feature is in all of our plans, so there are no extra fees to worry your head about. Or getting set with Webhooks so you can deal with the huge data loads you get with voicemail messages.

Call Center 98

Call Center Accountability Time management Customer Experience 98

VirtualPBX

FEBRUARY 16, 2021

Lon Baker, the COO of VirtualPBX, commented briefly about our latest developments: Updates To Our ACD Queues Feature. One specific feature many customers have been waiting for is the use of mobile phones and landlines in queues. It lets users manage webhooks to capture data about their business’s calls. The upgrade to Dash 5.0

APIs 98

APIs voip CRM Accountability 98

JustCall

JUNE 3, 2021

Enhance Customer Communication with JustCall Webhooks. In addition to the existing JustCall Webhooks for managing call events, we have released two new webhooks to add more functionality and flexibility for customer communication. This webhook event contains the details of the caller and their queue position.

voip 52

voip Interactive Voice Response Sales Wait times 52

aircall

JANUARY 25, 2023

Its features include AI, voice, analytics, and workforce management. But the features come at a price and put Genesys into a higher price category compared to its competitors , starting at a monthly rate of $75 for the entry-level package. Phone features Call quality and standard phone features are a must-have.

Interactive Voice Response 62

Interactive Voice Response call center solutions Analytics APIs 62

JustCall

APRIL 21, 2021

Most importantly, JustCall encompasses a suite of features that make it easier for teams to evade organizational fatigue. . Add Webhooks . With webhooks, you can fetch data from across platforms in an easy and convenient manner. By adding webhooks, you can easily transfer data from one platform to another.

CRM 59

CRM Accountability Personalization Sales 59

Nexmo

APRIL 3, 2019

Use this feature to enable users to choose an option without having to listen to the whole message in your Interactive Voice Response (IVR) system. A callback is generated on the Answer webhook URL you specified. A callback is generated on the Answer webhook URL you specified. The default value is 0. Nexmo receives the call.

APIs 103

APIs Interactive Voice Response Accountability Engineering 103

VirtualPBX

APRIL 12, 2022

Introducing our powerful standalone feature, the VirtualText App. We are talking canned responses for common questions to Webhooks and API integrations from the push of a button. We have some exciting news to share with all of you. Business texting for offices, restaurants, delivery services, and the list goes on.

APIs 98

APIs Time management Management Marketing 98

Totango

JUNE 4, 2019

All spring the Totango product team has been working hard on building features that make it easier than ever to get data into Spark, and once it’s in, keep it safe. To get started, head into the General section of Global Settings, enable the feature and start adding your list of trusted domains. Learn more. Learn more.

APIs 66

APIs Engineering 66

JustCall

FEBRUARY 28, 2024

The question, however, remains which auto dialer suits the unique needs of your sales team and, of course, your pocket and whether it offers integrations, features, reliable customer support, and workflow automation. Mojo Dialer lags behind in this race with its limited platform features and expensive pricing.

Real estate 52

Real estate CRM APIs Sales 52

Nexmo

JUNE 9, 2020

Vonage recently released Automatic Speech Recognition (ASR) as a new feature on the Voice API, which is a great reason to build an entertaining new voice application to leverage this new capability! The second one is where the API will send the converted speech to text using the Vonage Automatic Speech Recognition feature.

APIs 62

APIs Accountability Entertainment Construction 62

CSM Magazine

AUGUST 23, 2023

This release adds a host of new features, including the Sendbird SmartAssistant , a first-of-its-kind, conversational AI solution. The new integration builds upon and extends Salesforce Connector’s Summarize feature.

APIs 52

APIs Chatbots Customer retention Enterprise 52

JustCall

JANUARY 23, 2024

WhatsApp business is also said to be rolling out a new paid feature where merchants can automate sending personalized messages to customers, such as offering a discount coupon, for instance, with a purchase button: The writing is on the wall: Driving marketing on WhatsApp is well worth the investment, but only if it’s done strategically.

Management 52

Management APIs CRM Chatbots 52

VirtualPBX

DECEMBER 18, 2019

Minute 300, Minute 500, and Minute 1000 give businesses a chance to save money without sacrificing essential features like Automated Attendant, Ring Groups, and Call Forwarding. per user and are a great option for businesses that need reliable business phone service and powerful features, but which don’t need to complete a lot of calls.

Sales 86

Sales Marketing Personalization 86

VirtualPBX

DECEMBER 29, 2020

Our release of major phone plan features like Video Conferencing and Business SMS have been a long time coming. Moreover, you can see in all our feature releases this year that we have followed the advice of our customers by making it easier than ever to use VirtualPBX Phone Plans for all business communications.

voip 105

voip Enterprise Wait times 105

Spearline

AUGUST 26, 2022

By hosting, scheduling, and launching our own automated probes that run your service 24/7 as if they were real users, upRTC can spot issues, notifying you immediately via email and webhook. Our probes communicate with each other to synchronize any scenario.

Scripts 98

Scripts Benchmark Metrics Contact Center 98

Spearline

JULY 21, 2022

Other testing solutions lack the specific, expert knowledge and feature-set needed to run advanced WebRTC testing procedures. And testingRTC offers multiple ways to export these metrics, from direct collection from webhooks, to downloading results in CSV format using the REST API.

Scripts 98

Scripts APIs Metrics Analytics 98

VirtualPBX

NOVEMBER 17, 2020

The release of many new features for the VirtualPBX Softphone for mobile and desktop include the capability to send SMS text messages and participate in video conferences. What you receive as a VirtualPBX customer is an improved user experience that helps make the use of our Business SMS and Video Conferencing features even better.

Inbound sales 97

Inbound sales Call Logging Feedback Management 97

JustCall

NOVEMBER 15, 2021

Webhooks with Delivery Status for Automation. For our tech-savvy customers, we provide webhooks with delivery status and failure reasons. Upcoming Features. This saves our customers from wasting time and money on sending messages to landline/VoIP numbers, which happens more often than not. Smart Queue.

voip 52

voip Best practices APIs CRM 52

JivoChat

JUNE 28, 2022

We work continuously to guarantee that you can count on the best features to help enhance your business. . The Webhooks API allows you to receive notifications about the beginning or end of a chat on your server-side. How Did Jivo Achieve this? Best Live Chat for Websites.

APIs 75

APIs CRM Feedback Sales 75

Help Scout

JULY 1, 2021

Building off our addition last quarter of Markdown to messages , we’re continuing to add more rich content features to creatively engage your customers. Customer updated webhook improvement Finally, there are more ways than ever to keep your customer data in sync. Coming soon to messages: Target your audience with customer properties.

APIs 40

APIs Education CRM Best practices 40

delighted

OCTOBER 26, 2023

Plus, our Slack and Webhooks integrations take collaboration to a whole new level. Rapid-fire feature releases to come, including AI Based on user feedback during the early access period, we’ve already made over 20 updates to Surveys in the past 4 weeks.

Surveys 64

Surveys Feedback Best practices Analytics 64

JivoChat

MAY 18, 2021

Inside, you’ll discover why you simply have to add live chat to your site and what features and options to look for when making your selection. Then, we’ll walk you through the top free and premium WordPress chat plugins and their feature sets, so you can confidently choose the right plugin for your business needs and budget.

APIs 52

APIs CRM Chatbots Analytics 52

JivoChat

JULY 28, 2021

Do you need a basic chat app for a small team, or a feature-rich platform that provides detailed analytics? Many live chat apps offer a free version, but they often lack the features that businesses need. Feature set. These are some of the features that many live chat apps offer: Behavior-based chat triggers.

Sales 52

Sales APIs Chatbots Enterprise 52