JustCall
AUGUST 18, 2022
The popularity of VoIP has skyrocketed to the degree that popular VoIP service providers, such as Skype and Zoom, have become a common household name! In view of this upward trend, we are taking a detailed look at VoIP, especially with a focus on what it means to businesses. What is VoIP (Voice Over Internet Protocol)?
aircall
MAY 13, 2019
Voice over internet protocol (VoIP) providers offer businesses an affordable, modern, and more versatile alternative to classic landline phones, but questions of “reliability” create a hesitation to switch. The truth is, VoIP phone systems provide reliable and high-quality professional calls. VoIP vs Landline Reliability.
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aircall
MAY 13, 2019
Voice over internet protocol (VoIP) providers offer businesses an affordable, modern, and more versatile alternative to classic landline phones, but questions of “reliability” create a hesitation to switch. The truth is, VoIP phone systems provide reliable and high-quality professional calls. VoIP vs Landline Reliability.
Customer Service Life
SEPTEMBER 21, 2017
My boss approached me and said, “Hey Jeremy, you might start seeing calls, emails, and chats trickle in about this new VOIP phone service. First, it can be tricky to staff for different channels because the skills and service level expectations from customers are different. But remember a couple things.
aircall
JULY 13, 2018
This is why your service level agreement is important. It’s an official document that clarifies what your provider is committed to delivering and what happens when they don’t. A document like this keeps your phone provider accountable when responding to support requests, fixing bugs, and keeping your service running 24/7.
aircall
JULY 13, 2018
This is why your service level agreement is important. It’s an official document that clarifies what your provider is committed to delivering and what happens when they don’t. A document like this keeps your phone provider accountable when responding to support requests, fixing bugs, and keeping your service running 24/7.
aircall
JULY 13, 2018
This is why your service level agreement is important. It’s an official document that clarifies what your provider is committed to delivering and what happens when they don’t. A document like this keeps your phone provider accountable when responding to support requests, fixing bugs, and keeping your service running 24/7.
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