Your Personal Promise to Your Customers
JANUARY 23, 2019
A few people went to his website and read his promise to his patients that he appropriately calls “My Personal Promise to You.” I’m sharing his personal promise, and as you go through this list, keep in mind three things. First, this is a promise about the experience you’ll get when visiting his office, which is all about customer service. Now, here is Neil Baum’s Personal Promise : We will answer the phone in less than 3 rings … most of the time.