The Role of Research on CX Operations & Customer Experience Best Practices
COPC
MAY 31, 2022
The COPC Customer Experience (CX) Standard is the most established and accepted performance management system. They also merit increasing employee engagement initiatives. COPC CX Standard for Customer Operations and COPC CX Standard for Contact Centers, Release 7.0 are the latest updates.?. Cliff Moore, COPC Inc.
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