How to Engage Customers – “Hearts, Then Charts” White Paper
ijgolding
DECEMBER 2, 2015
” The big question is HOW do you achieve it – how do you transform an organisation to become Customer Centric? ” The big question is HOW do you achieve it – how do you transform an organisation to become Customer Centric? We surveyed more than 500 stakeholders at another 188 companies.
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