Beyond Philosophy
AUGUST 21, 2017
healthcare, it sometimes seems that there’s little we can count on. I recently re-read an article by life coach Melanie Allen that explains ambiguity in business well. Take steps to manage your stress, whether that means regular exercise, meditation or just taking time out for friends and hobbies. Manage stress.
Myra Golden Media
APRIL 5, 2023
For example, signposting can guide patients through complex medical procedures or provide guidance on managing chronic conditions in healthcare. In sales, signposting can help to guide customers through the sales process and build trust and rapport.
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Global Response
JANUARY 31, 2024
The Health Insurance Portability and Accountability Act (HIPAA): HIPAA applies to call centers handling healthcare information , and ensures that patient’s data is protected. Incorporate real-life scenarios and role-playing exercises into training. After training, consistently monitor calls. call centers.
Integrity Solutions
JUNE 29, 2018
Sales Effectiveness Often Starts by Understanding Why Your Sales Managers Still Aren’t Coaching Their Teams. Ask a roomful of people to raise their hands if they know that regular exercise delivers health benefits, and without fail, every hand will go up. But this isn’t an article about exercise. by Bruce Wedderburn.
inmoment
MAY 14, 2020
With the spread of the COVID-19 virus, healthcare is right at the center of nearly every conversation. Many consumers are asking questions about their own healthcare coverage. It was an interactive online program, using personal coaches and well-known celebrities such as Dr. Oz. Who do I turn to with questions about the virus?
Customer Service Life
NOVEMBER 5, 2018
Test learner knowledge with quizzes and exercises- Create quizzes and exercises that test the knowledge of agents and their ability to apply that knowledge in real situations. In her current role as Training Manager she has developed programs that have inspired those in leadership to create a coaching culture.
Balto
OCTOBER 31, 2022
“Coach your agents on how to improve at their jobs, and provide specific feedback where possible. Proper coaching will help those that may be struggling, and will advance those that are already doing a good job. Role Playing Exercises. Do you need to introduce more 1-on-1 coaching? Healthcare. Less than 20.
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