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My First 90 Days: The Secrets You Must Know About Your New Job

Beyond Philosophy

Expectations are important to meet (and ideally exceed), particularly when this is the person who decides if whether you stay or go at an organization. I would argue you should never be this person whether it’s your first 90 days or not! Personally, I value people who challenge me in a positive way… this means not just saying “Yes!”

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How to Improve Your CX Function Through Coaching

Comm100

With the World Cup in full swing, now is probably the perfect time to talk about one of the essential elements of any team – the Coach. Coaches are focused on improving performance during the moment, and the skills required for an excellent coach are very distinct. This is where a coach comes into play. Coaching Skills.

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Top 18 Most Influential Women in the Sales World (2019 Ready)

CrazyCall

Personal website. Personal website. Alice Heiman is a sales coach and internationally renowned sales expert who demonstrates business owners and SMBs how to generate leads, handle objections and close more deals. Personal website. If the sales process does get stalled out, the only person who loses is you. ”.

Sales 133
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Monthly Update: Boost Your Net Promoter Scores and Workplace Collaboration with Cisco Contact Center Solutions

Cisco - Contact Center

American management consulting firm McKinsey, concluded that “A company’s competitive edge lies in seeing the world through the customer’s eyes.” This enables the contact center to truly understand how the customer is feeling and be able to personalize their interaction with the customer even further.

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Resolve to Make Your Conversational AI Project Healthier this Year

Creative Virtual

The most common personal resolutions are focused on being healthier – exercising more, eating better, improving fitness, losing weight, stopping smoking. Your first step should be to download the new ebook Conversational AI Issues & Solutions: Transforming Ineffective Chatbot & Virtual Agent Projects.

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How Aircall Saves 13% of Time for Customer-Facing Teams

aircall

Thankfully, a recent Forrester Consulting study found that implementing Aircall’s cloud-based phone solution can boost productivity and performance for customer-facing teams by 13%. In addition, the Activity Feed enables you to track and manage your team’s call activity and coach them in real-time all from within the Aircall dashboard.

CRM 62
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Episode #22 – Fostering Compassion in the Workplace

Russel Lolacher

In this episode of Relationships at Work, Russel chats with management consultant, executive coach and speaker Liz Kislik on the importance of compassion in the workplace. Free ebook : How to Resolve Interpersonal Conflicts in the Workplace. Connect with Liz on her platforms: Liz’s Website. Workplace Wisdom Blog.