Business Process Outsourcing Customer centricity outsourcing Sales 
Anexa BPO
FEBRUARY 19, 2023
Sales and customer success are two crucial components of any business, and both play a significant role in driving the growth of the organization. In this blog, we will delve deeper into the differences between customer success and sales and explore how they complement each other.
Anexa BPO
JUNE 2, 2021
With this shift, we’ve been forced to find creative ways to support many day-to-day activities, both as consumers and business operators. In most cases, the digital consumer model is not going anywhere, as evidenced by the fact that in July 2020, online retail sales in the US accounted for 33% of total retail sales.
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ShepHyken
NOVEMBER 4, 2022
The more well-mapped the customer journey toward your brand, the easier it is to plan and implement customer experience strategies, increase customer engagement and maximize conversions. . Call center agents are expected to handle all sorts of customer queries and complaints. This is where BPOs can come to your rescue.
CSM Magazine
JUNE 8, 2023
Calabrio , the workforce performance company, has announced that business process outsourcer (BPO) The Contact Company (TCC) has selected Calabrio ONE software to support the company’s ambitious growth plans. Merseyside based contact centre with 1500 people chooses technology to support ambitious growth plans.
Anexa BPO
NOVEMBER 10, 2023
Those who risk it tend to do it poorly, which leaves them in a vulnerable position trying to field questions, including how CX metrics reflect key business results or help a business meet its goals. Contact Anexa today to see how we can support your customer-centric activities.
Anexa BPO
JUNE 16, 2023
To answer that question, look no further than one of the leading BPO outsourcing companies. Winner of multiple business awards in the business process outsourcing field, Anexa has two decades of expertise and dedicated teams of business process specialists.
Anexa BPO
AUGUST 28, 2023
Across all industries, the pandemic fundamentally changed how business is done. Many new sales paradigms emerged and are here to stay, and today’s customers will never look back. And the interesting thing is that while the lockdowns disappeared, the trends did not.
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