audio-video-chat-wins-customer-service Blog Related Topics 
Comm100
JANUARY 21, 2021
There are many digital customer service tools for small businesses to choose from, but there’s only one that stands out with real-time, accessible, and cost-effective support – and that’s live chat. How many channels offer as many benefits as live chat does for both the customer and business? What is live chat? .
JustCall
OCTOBER 4, 2022
If you, too, are scouting for alternatives to Facebook Messenger, this blog is for you. Standard – $24 per user, per month, billed annually Premium – $48 per user, per month, billed annually Custom – On request. It is a cloud-based voice chat and messaging service. Image Source.
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Comm100
NOVEMBER 10, 2020
If you want to offer good customer service, live chat is no longer a ‘nice to have’. Customers expect instant responses to their problems, and with real-time live chat, a company of any size can deliver. In today’s digital-first world, live chat has become the most popular digital communication channel.
Totango
MAY 29, 2020
The continuing uncertainty caused by the COVID-19 challenge is likely creating anxiety among your customers, just as it may be within your own enterprise. Your customers need to hear the voice of a leader right now, with a clear, practical plan for the times ahead. Become a Leader to Your Customers. Lean on Win-Back Strategies.
Comm100
AUGUST 23, 2018
It’s 2018, and customer expectations are changing faster than ever. While some businesses have struggled to withstand the shifting tides, others have reacted in a timely enough fashion to keep up (at least minimally) with changing customer expectations. Organic Mobile Experiences Blur Channel Lines.
Comm100
MARCH 20, 2018
to send a letter to a customer. Holiday letters are an excellent way to keep customers up-to-date, send out promotions, and show customers you care. Use the steps laid out in this blog post to write winning sales letters your peers will wish they had sent. Thanks for Being a Customer on Your Birthday.
JustCall
OCTOBER 4, 2022
In this blog, we will deep-dive to understand why cloud business phone systems have emerged as the go-to choice for small and mid-sized businesses alike. It also empowers agents to customize their sequence of number dialing, add/remove numbers, and forward calls to other relevant departments/agents. Four Challenges SMBs Face.
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