5-ways-to-deliver-great-customer-service-during-crisis Blog Related Topics 
Lumoa
SEPTEMBER 30, 2022
By now, the importance of delivering a superb customer experience in banking is crystal clear. It’s estimated that financial brands that deliver a better customer experience (CX) receive twice as many recommendations. Plus, their customers are also two times more likely to try new products or services. .
Totango
MAY 19, 2020
The continuing COVID-19 health crisis may well produce a recession that has a significant impact on the Software-as-a-Service (SaaS) industry. No one is certain how this will change the long and short-term behaviors of customers, lenders, and enterprises in a SaaS world. Be Proactive and Deliver Value.
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Nicereply
JANUARY 14, 2021
The Pandemic has not just upended the world but also completely reorganized the way businesses operate. B2B marketers must now develop creative strategies to retain their customers even during the pandemic. reports that a surge in customer retention by 5% can increase the company’s profitability by 95%.
Clarabridge
AUGUST 28, 2015
Customers are making key buying decisions based on the interactions they have with brands on social media. Twitter and Facebook are always on putting customers just one click away from being able to reach out with complaints, questions, etc. How can you still manage to exceed the expectations of your customers?
Fonolo
NOVEMBER 15, 2017
The customer service profession is known for high turnover rates and agent burnout, however, some professionals greatly excel in this line of work, and show tremendous aptitude for delivering excellent customer care. Patience is a sure-fire sign of someone well-equipped for the customer service profession.
CSM Practice
JULY 6, 2020
However, most business leaders agree that the subscription model is inherently better suited to growth and profitability than the traditional way of selling services. But recently, their customers have struggled with reduced budgets and an unpredictable economy. We covered how to make renewals in another blog.
CSM Practice
JULY 6, 2020
However, most business leaders agree that the subscription model is inherently better suited to growth and profitability than the traditional way of selling services. But recently, their customers have struggled with reduced budgets and an unpredictable economy. We covered how to make renewals in another blog.
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