5 Top Customer Service Articles of the Week 6-7-2021
ShepHyken
JUNE 7, 2021
Customer quotes can be used to tell your customer’s story on a customer journey map or in a persona. My Comment: Jeannie Walters is no stranger to this weekly roundup of the best customer service and CX articles of the week. My take is that the interview is combining elements of a survey and focus group.
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