Remove Benchmark Remove Blog Remove Document Remove Scripts
article thumbnail

Testing times: testingRTC is the smart, synchronized, real-world scenario WebRTC testing solution for the times we live in.

Spearline

Flip the script With testingRTC, you only need to write scripts once, you can then run them multiple times and scale them up or down as you see fit. testingRTC simulates any user behavior using our powerful Nightwatch scripting, you can manage these scripts via our handy git integration.

Scripts 98
article thumbnail

Train self-supervised vision transformers on overhead imagery with Amazon SageMaker

AWS Machine Learning

This is a guest blog post co-written with Ben Veasey, Jeremy Anderson, Jordan Knight, and June Li from Travelers. Prepare the BigEarthNet-S2 dataset BigEarthNet-S2 is a benchmark archive that contains 590,325 multispectral images collected by the Sentinel-2 satellite. file: init_distributed_mode function in the util.py

Scripts 71
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Improving your LLMs with RLHF on Amazon SageMaker

AWS Machine Learning

In this blog post, we ask annotators to rank model outputs based on specific parameters, such as helpfulness, truthfulness, and harmlessness. In this blog post, we illustrate how RLHF can be performed on Amazon SageMaker by conducting an experiment with the popular, open-sourced RLHF repo Trlx. configs/accelerate/zero2-bf16.yaml

article thumbnail

Call Experts Named as a Top Third-Party Verification Company by Clutch.co

Call Experts

For almost 40 years, we have worked tirelessly at aiding businesses with actionable reporting, simplified scripting, and customized solutions. More Blogs Menu. Documentation Enhances the Workplace. Customer Service benchmarks show the importance of a great procedure! 6 Key Benefits of Employee Call Off Lines.

article thumbnail

25 Call Center Leaders Share the Most Effective Ways to Boost Contact Center Efficiency

Callminer

Training documentation needs to be updated regularly, and on-going training is important for improving efficiency. Bill Dettering is the CEO and Founder of Zingtree , a SaaS solution for building interactive decision trees and agent scripts for contact centers (and many other industries). Bill Dettering. Jeff Greenfield.

article thumbnail

Average Handle Time: A Comprehensive Guide

Hodusoft

The term is known as ‘Average Handle Time’ and in this blog post, we will discuss it in detail. Post-call work time = the time an agent spent on post-call work after the ending of the call (for example researching, documenting, etc.) Also, use standardized call center scripts and templates for common customer queries and issues.

article thumbnail

What is IVR, and how much does it cost?

Call Experts

Starting with our tried and true templates, your account manager will suggest scripts and then cater them to your exact needs. . More Blogs Menu. Documentation Enhances the Workplace. Customer Service benchmarks show the importance of a great procedure! What is IVR, and how much does it cost? Customer Journey Mapping.