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Leading Outsource Telemarketing Company Hires Implementation and Quality Assurance Manager

Quality Contact Solutions

Aurora, NE (March 25th, 2021) Quality Contact Solutions, Inc (QCS) , a leading outsource telemarketing company in the U.S., Langenberg is responsible for project management of all new outsource telemarketing and call center program implementations, including planning, organization, staff forecasting, technology design and client coordination.

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How B2B Franchise Organizations Grow Using Outbound Telemarketing

Quality Contact Solutions

Today I want to focus on how a specific type of business organization, franchise organizations that offer products or services to other businesses (B2B) , can benefit from using an outbound telemarketing program. The post How B2B Franchise Organizations Grow Using Outbound Telemarketing appeared first on.

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What Are the Three Pillars of B2B Customer Support for Fintechs?

CSM Magazine

For fintech companies in particular, quality Business to Business (B2B) customer support is crucial as it provides an opportunity for them to differentiate themselves from traditional bricks-and-mortar financial institutions. B2B companies have an added layer of complexity to perform well compared to their consumer-facing counterparts.

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This Is Why You Need To Outsource Your Inbound Call Center

Quality Contact Solutions

Outsourcing your inbound call center is easy! An inbound call center, whether it is kept inhouse or placed externally with an outsourced partner, is arguably one of the most critical pieces of any business. The vital role of an outsourced inbound call center. Why use an outsourced partner to run the inbound call center?

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This Is Why You Need To Outsource Your Inbound Call Center

Quality Contact Solutions

An inbound call center, whether it is kept inhouse or placed externally with an outsourced partner, is arguably one of the most critical pieces of any business. The vital role of an outsourced inbound call center. Outsourced inbound call centers are trained to fulfill customer needs while delivering exceptional customer service.

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5 Outbound Calling Center Solutions to Save You Time and Money

Quality Contact Solutions

Existing Customer Upsell/Cross-sell Upselling and cross-selling to existing customers are proven ways to increase average order or contract size and should be essential components of all sales strategies. B2B and B2C telemarketing experience , we know how to create customized programs that produce the results our clients desire.

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What are the Benefits of an Inbound Call Center?

Global Response

A Luxury Brand Specialist utilizes these to connect with high-value customers to deliver white-glove customer service, maximize upsell opportunities and maintain an elite brand image. In similar ways, automotive companies , universities, B2B, beauty brands and more utilize these services to improve their inbound customer service.