Quality Contact Solutions
MARCH 21, 2024
By Angela Garfinkel, President Author note: This article is focused on Prior Express Written Consent (PEWC) and what is required by the TCPA for placing compliant outbound telemarketing calls to wireless or VoIP phone numbers.
Quality Contact Solutions
DECEMBER 23, 2021
Over the years, as a PACE Customer Engagement Compliance Professional (CECP), I have audited dozens of companies for their compliance with telemarketing laws. Here’s the good, bad, and ugly with telemarketing laws. DNC Telemarketing Laws. There are a few areas that companies seem to struggle with regarding telemarketing laws.
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Quality Contact Solutions
DECEMBER 31, 1969
Creating the perfect telemarketing compliance program is challenging. Outbound telemarketing managers will tell you that ensuring their outbound telemarketing is compliant is one of the things that keeps them up at night. Here are the primary risks of outbound telemarketing: TCPA compliance. Do Not Call compliance.
Quality Contact Solutions
JULY 26, 2018
When our company first started working with associations and membership renewals telemarketing, I was a bit surprised to learn that placing telephone calls to renew professional individual memberships must comply with all telemarketing regulations. Calls to wireless or VoIP phone numbers. By Angela Garfinkel, President.
NobelBiz
JUNE 13, 2023
In this article, we delve into the world of call labeling, dissecting the nuances and shedding light on the factors that contribute to this complex issue. An increasing number of businesses are using automated calls for telemarketing, customer support, and other communication purposes. Of course, these are preemptive measures.
JustCall
MARCH 14, 2023
In this article, we’ll cover what call screening is, how it works, its benefits, and the best practices of a phone call screening service. Automatic call screening is a VoIP feature that benefits both small and large businesses. VoIP call screening stores carrier names and phone numbers in CNAM (calling name) database.
Babelforce
MAY 12, 2022
Some people might say that automated outbound calls are similar to the telemarketers that call at dinner time or the early hours of the morning. In this article, we’ll look at what automated outbound calls are, how they work, how to set them up and use them for your business. But it’s not just limited to salespeople and spammers.
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