Quality Contact Solutions
SEPTEMBER 14, 2022
After countless hours of planning, preparation, and implementation, you finally have the new telemarketing program kicked off. Even though the new telemarketing program is running smoothly and considered a success, we should always look for ways to improve on the program.
Quality Contact Solutions
JANUARY 5, 2023
However, I will tell you that after running hundreds of B2B telemarketing lead generation programs, there are several helpful processes to make sure your team is generating strong leads and your sales team is capitalizing on those opportunities. 8 Components of a Telemarketing Script.
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Quality Contact Solutions
MARCH 29, 2021
Most everyone has experienced a telemarketing scenario like the following. You have had a long day, you’re tired, you answer the phone, and it’s a telemarketer. ” Then you mumble under your breath, “darn telemarketers!”. What is telemarketing?
Quality Contact Solutions
AUGUST 17, 2022
When people think of telemarketing, some misconceptions might come to mind. Today, we’d like to debunk some of these telemarketing misconceptions. But first, let’s talk about what telemarketing is. What is Telemarketing?
Quality Contact Solutions
SEPTEMBER 28, 2022
Telemarketing data can be a tricky thing. The important thing is to always be sure to give the client the best quality telemarketing data possible. The data person is the ‘behind the scenes’ piece of any telemarketing program.
Quality Contact Solutions
DECEMBER 23, 2021
Over the years, as a PACE Customer Engagement Compliance Professional (CECP), I have audited dozens of companies for their compliance with telemarketing laws. Here’s the good, bad, and ugly with telemarketing laws. DNC Telemarketing Laws.
Quality Contact Solutions
NOVEMBER 19, 2021
There have been many changes to telemarketing rules and regulations in 2021. Angela Garfinkel is the President and Founder of Quality Contact Solutions, a leading outsourced telemarketing services organization. The most notable change was the April 1, 2021, U.S.
Quality Contact Solutions
MARCH 11, 2021
Our focus centers around offering telemarketing services that help increase sales and support customers all across the U.S. This is where telemarketing services can help increase your sales. This is where telemarketing services like lead qualification comes in. By A.J.
Quality Contact Solutions
JUNE 3, 2021
When your business decides to use B2B telemarketing services , it’s essential to scope out the different service providers and review what each one has to offer. B2B Telemarketing Services Providers Need to Have: Knowledge of the Telemarketing Industry.
Quality Contact Solutions
APRIL 15, 2021
Teaching the different skills required for outbound and inbound telemarketing training is more important than ever before. As different as the job descriptions for inbound and outbound telemarketing are, the training required to perform these jobs is just as diverse.
Quality Contact Solutions
SEPTEMBER 10, 2021
Regardless of how you feel about telemarketing, the? Telemarketing is relevant and very effective. However, that doesn’t mean that telemarketing as a stand-alone tactic works for every business.? Telemarketing ?is Where does telemarketing fit into the sales process??
Quality Contact Solutions
MARCH 15, 2021
Often times employees are feeling overwhelmed and burnt out and we know that outsource telemarketing can help. Alleviate Burnout with Outsource Telemarketing. A reliable outsourced telemarketing partner can be your ace up the sleeve. By Ryan Apodac, Operations Manager.
Quality Contact Solutions
DECEMBER 16, 2020
Recently I was asked what the key was to create a robust B2B Telemarketing Script. Many books have been written on creating calling scripts for telemarketing services. I will share with you five of the top things to remember when working to create a successful B2B telemarketing script.
Quality Contact Solutions
JUNE 22, 2022
While current marketing practices tend to leverage the most successful trends, outbound telemarketing isn’t new. Outbound telemarketing is a communication channel that is still very alive , extremely effective and here to stay. By Megan Hottman, Operations Manager and Brand Evangelist.
Quality Contact Solutions
FEBRUARY 12, 2021
For decades, businesses have used outbound telemarketing to facilitate their sales efforts. Sometimes that can be a bit challenging to keep them all on the same page. How can an outbound telemarketing program assist a franchise organization?
Quality Contact Solutions
JUNE 16, 2022
While current marketing practices tend to leverage the most successful trends, outbound telemarketing isn’t new. Outbound telemarketing is a communication channel that is still very alive , extremely effective and here to stay. By Megan Hottman, Operations Manager and Brand Evangelist.
Quality Contact Solutions
MAY 13, 2021
Business needed to go on, and outbound telemarketing services for the healthcare industry helped facilitate just that…. Sales organizations that work with the healthcare industry can benefit from outbound telemarketing services in several ways.
Quality Contact Solutions
APRIL 29, 2021
One of the biggest challenges with outsource telemarketing programs is how to measure performance. It is essential to measure and track performance from the start of any outsource telemarketing program. By Melissa Oberle, Client Services Specialist.
Quality Contact Solutions
FEBRUARY 4, 2022
One of the industries out there that provides these opportunities is telemarketing. Telemarketing from home is very common and can be a great way to work straight from your own house and eliminate commuting. Work from home jobs has increased in popularity in the last few years.
Quality Contact Solutions
MARCH 4, 2021
By Steve Korn, Business Development Executive If you are in the commercial roofing industry, outbound telemarketing services need to be in your sales model as the industry has billions of dollars in sales up for grabs each year. Outbound telemarketing services.
Quality Contact Solutions
MAY 7, 2021
Can Outsourced B2B Telemarketing help your organization hit its inside sales goal? If you’ve ever considered outsourcing your B2B Telemarketing , you are not alone. more…) The post Can Outsourced B2B Telemarketing Help?
Quality Contact Solutions
MAY 25, 2021
Telemarketing has outlived a wide variety of marketing strategies. However, launching a successful telemarketing lead generation campaign takes time and planning. What goals are you looking to accomplish by outsourcing Telemarketing Lead Generation?
Quality Contact Solutions
MARCH 1, 2021
When I first started working in the telemarketing services industry, I got up every morning, drove 20 miles to an office, and made $5 an hour. Home-based telemarketing services benefit employers and employees by: Reducing Expenses. By Michelle Tredway, Operations Manager.
Quality Contact Solutions
MARCH 24, 2022
The best solution is using outsourced telemarketing services for insurance agents. Why Outsourced Telemarketing Works. How to Use Telemarketing Services for Insurance Agents. Here are a few ways insurance agents use outsourced telemarketing services in their agency.
Quality Contact Solutions
OCTOBER 26, 2022
READ: 7 Lessons Learned from Building Reports in Tableau Key Reporting Metrics for Outsource Telemarketing While each call center has its way of measuring performance, there are common standards for metrics and KPIs in the call center industry. See our glossary of terms for a comprehensive list of definitions and commonly used language in outsource telemarketing. Quality Contact Solutions is an expert in outsource telemarketing and a PCI Level 1 service provider.
Quality Contact Solutions
SEPTEMBER 27, 2022
Telemarketing data can be a tricky thing. The important thing is to always be sure to give the client the best quality telemarketing data possible. The data person is the ‘behind the scenes’ piece of any telemarketing program. It’s also important to understand the telemarketing program and what the goal is so that you understand the pieces of the data being returned. Some clients prefer email, and this is acceptable for most telemarketing data.
Quality Contact Solutions
JUNE 26, 2019
Outbound telemarketing can be a powerful marketing tool if you know how to approach the customers. Try out these useful tips which can help you create a perfect outbound telemarketing script. When you get into the writing zone, think about the outbound telemarketing like a performance. DMA’s Telemarketing Guide states that people are less likely to hang up when they feel involved in the conversation. By Daniela McVicker, Guest Blogger.
Quality Contact Solutions
MARCH 28, 2019
Now you need to develop a message for your telemarketing staff to effectively convey on your behalf…You need a telemarketing script. What should be included in a telemarketing script? When to consider eliminating the telemarketing script. The key to ensuring long-term effectiveness of your outbound telemarketing script may actually be to eliminate the “script.” FAQs/Rebuttals – This is probably the most important component of any telemarketing script.
Quality Contact Solutions
JUNE 15, 2021
Having a great supervisor running your outsource telemarketing teams can make a massive impact on your business. Outsource telemarketing supervisors coach both veterans and new agents, so they must communicate appropriately to their audience.
Quality Contact Solutions
DECEMBER 16, 2020
Recently I was asked what the key was to create a robust B2B Telemarketing Script. Many books have been written on creating calling scripts for telemarketing services. I will share with you five of the top things to remember when working to create a successful B2B telemarketing script.
Quality Contact Solutions
NOVEMBER 10, 2022
According to an article by Constant Contact , when marketing to a prospective customer, there’s only a 13 percent chance they will make a purchase. has telemarketing lead generation, appointment setting, lead qualification, and more expertise.
Quality Contact Solutions
OCTOBER 4, 2022
This article is an excellent resource if you’re not familiar with SEO. 8 Key Metrics Telemarketing Companies Need To Evaluate Performance. Experts in Lead Generation and B2B Telemarketing.
Quality Contact Solutions
JULY 26, 2018
When our company first started working with associations and membership renewals telemarketing, I was a bit surprised to learn that placing telephone calls to renew professional individual memberships must comply with all telemarketing regulations. Here are the rules that must be applied for membership renewals telemarketing: Membership Renewals and the National Do Not Call List. Articles Associations Compliance ConsultingBy Angela Garfinkel, President.
Quality Contact Solutions
APRIL 13, 2021
No matter what line of work you are in, challenges can present themselves at any given moment, and telemarketing companies are no exception. Telemarketing companies face these challenges every day. Telemarketing companies need to foster a culture of problem-solving.
Quality Contact Solutions
FEBRUARY 19, 2021
By Steve Small, Vice President of Information Services Any telemarketing report is only as good as the reported data. We liked the visual representation that Tableau offered and believed our telemarketing clients would appreciate knowing quickly how the team is performing.
Quality Contact Solutions
JULY 19, 2018
The best telemarketing companies understand the niche they serve and define their growth strategy to deliver the highest performance in that niche. At QCS, every call center and telemarketing program we conduct for our clients has a direct tie to growing or maintaining revenues on behalf of our clients. 20 employees conduct Outbound Business to Business Telemarketing (software sales: complex and multi-step including signed multi-year contracts). •
Quality Contact Solutions
AUGUST 3, 2022
Together with AnswerNet, we have a combined 1,200 employees, a huge team capable of helping you in the following ways: Inbound and Outbound Telemarketing? Other Articles You Might Find Interesting: Here’s How to Write Effective Call Center Scripts.
Quality Contact Solutions
JANUARY 7, 2022
Read this article from Chris Grothe, VP of Operations, about evaluating and reducing your internal labor costs. Do they have proven experience with telemarketing laws ? Megan’s experience includes working as an outbound telemarketing manager for a Fortune 100 company for many years.
Quality Contact Solutions
MAY 5, 2022
Do you provide your customers the ability to communicate via phone, email, text, and chat? If you said yes, that’s awesome, but does that mean you have completed your omnichannel strategy? The answer is no.
Quality Contact Solutions
JULY 26, 2022
Maybe because of your experiences, the word creates vivid flashbacks of answering phone calls from telemarketers devoid of personality at the most inconvenient times? Know this, though; scripts don’t have to be verbatim, and they most certainly can be read sans a monotone-robotic voice.
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