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8×8 Alternatives: The Top 4 for Customer-Centric Teams

aircall

To make sure your business gets the most out of its phone solution, we’ve compiled a list of the six best 8×8 alternatives on the market to help your customer-facing teams turn conversations into conversions. . No one likes feeling like a broken record, especially not your customers. and Canada, music on hold, and voicemail.

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Making Businesses Better: Introducing New VirtualPBX Case Studies

VirtualPBX

In this blog, we are excited to present three compelling case studies that vividly illustrate how VirtualPBX has significantly elevated the performance of these businesses, making them more efficient and customer-centric. Enhancing Connectivity for a Flooring Manufacturer Company: Great Wall & Floors Inc.

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When I ask for the data, don’t send me a login.

ChurnZero

A modern, customer-centric company uses platforms that put the data everywhere it needs to be. I want the metrics where I am—Salesforce, Zendesk or maybe Slack—when I need them. So does the CFO, the head of product, the customer support rep. Give your CS team the specs and let them send you a custom KPI dashboard.

Finance 52
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Let’s share data, not software logins.

ChurnZero

A modern, customer-centric company uses platforms that put the data everywhere it needs to be. I want the metrics where I am, when I need them. So does the CFO, the head of product, the customer support rep. Give your CS team the specs and let them send you a custom KPI dashboard. ChurnZero understood this early.

Finance 52
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Gartner’s Software Advice Names Quiq A FrontRunner for Live Chat

Quiq

Here are a few ways for companies to realize immediate value with Quiq’s live chat: Easy set up – We set our customers up for success right from the start by making implementation fast and friction free. Easy install process, great customer service from the Quiq staff,”. Why Quiq Ranks High For Customer Satisfaction.

APIs 61
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The 5 Best Genesys Alternatives for Your Business

aircall

The best integrations should include a one-click set-up, webhooks and API, computer telephony integration (CTI), contact synchronization, and insight cards. But Aircall has over 100 integrations that are available to all customers—no matter which package they have. Each integration should add value to your business processes.

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9 Ways to Get the Most Out Of Your Customer Experience Data

Nicereply

Finding real-life strategies to weave your metrics into your day-to-day life at work is the best thing you can do to keep your company healthy and keep your team members engaged. With so many amazing tools out there, it’s easy to get your hands on tons of customer experience data. Segment your customers more effectively.