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Top 8 Ways in Which Metaverse Technology Has Transformed Businesses

CSM Magazine

Metaverse technology has conquered domains like gaming and entertainment, travel and tourism, events and conferencing, real estate, healthcare, content creation, and more. To add value to your services, consult a metaverse developer to determine how useful the technology can be to your business.

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The Business Case for Making Contact Center Applications Standard Employee Productivity Tools

DMG Consulting

This is the case in companies in a variety of industries, including financial services, healthcare, insurance, telecom, retail, travel, entertainment, and many others. And WFO/WEM solutions provide the internal and external analytics to oversee, measure, and evaluate the customer and agent experience.

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Managing Contact Centers Through the COVID-19 Pandemic

DMG Consulting

In times of trouble, which is the case today, it’s typical for customers to reach out more frequently to the companies with whom they conduct business, particularly healthcare organizations, insurance companies and financial services organizations. As necessary, conduct video-based training sessions with employees who are working from home.

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Use RAG for drug discovery with Knowledge Bases for Amazon Bedrock

AWS Machine Learning

Proper handling of specialized terminology and concepts in different formats is essential to detect insights and ensure analytical integrity. He has helped companies in many industries, including insurance, financial services, media and entertainment, healthcare, utilities, and manufacturing. Nihir Chadderwala is a Sr.

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The Independent Pharmacy Optimises Their Customer Experience with Mapp and Fresh Relevance

CSM Magazine

The Independent Pharmacy provides a safe, personal online healthcare service. The customer can receive confidential health consultations with a UK doctor and receive your prescription from the comfort of their own home. ” About The Independent Pharmacy. www.theindependentpharmacy.co.uk.

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Automate caption creation and search for images at enterprise scale using generative AI and Amazon Kendra

AWS Machine Learning

It has applications in areas where data is multi-modal such as ecommerce, where data contains text in the form of metadata as well as images, or in healthcare, where data could contain MRIs or CT scans along with doctor’s notes and diagnoses, to name a few use cases. This is where image-to-text models can be a game changer.

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AI Customer Service: Today’s Most Transformative Technologies

TechSee

A Tata Consultancy Services survey found that 31.7% Emotion analytics. Emotion analytics analyzes an individual’s verbal and non-verbal communication in order to understand their mood or attitude. Emotion analytics can be used to classify a customer’s mood with the right priority and route it to the right agent.