Comm100

OCTOBER 30, 2020

It can also identify whether a customer is eligible for a promotional offer and upsell a deal automatically. Schedule a demo or consultation call. You can schedule a demo for Comm100’s Chatbot here. The bot can be used through mobile, social, web, SMS, or live chat.

Chatbots 59

Chatbots Technology CRM industry standards 59

Comm100

JANUARY 29, 2021

It can also identify whether a customer is eligible for a promotional offer and upsell a deal automatically. Schedule a demo or consultation call. You can schedule a demo for Comm100’s Chatbot here. The bot can be used through mobile, social, web, SMS, or live chat.

Chatbots 52

Chatbots Technology CRM industry standards 52

Lumoa

MARCH 12, 2023

These tools typically include features such as customer data management, analytics and reporting, automation, and personalization. Another customer reaches out to your sales team to get a demo. If you want to improve customer satisfaction, focusing on a platform that offers great personalization and real-time analytics might be best.

Customer Experience 83

Customer Experience Journey mapping Analytics Consulting 83

SmartKarrot

SEPTEMBER 23, 2022

To develop excellent customer experiences , consultants have worked hard to assist businesses in recognizing the magnitude of customer scores. Increase the likelihood of upsells? Ideally, you are well past the point of trial and error and have access to data analytics support that aligns with your primary use cases.

Metrics 10

Metrics Finance Upselling Accountability 10

SmartKarrot

SEPTEMBER 23, 2022

To develop excellent customer experiences , consultants have worked hard to assist businesses in recognizing the magnitude of customer scores. Increase the likelihood of upsells? Ideally, you are well past the point of trial and error and have access to data analytics support that aligns with your primary use cases.

Metrics 10

Metrics Finance Upselling Accountability 10

ChurnZero

JUNE 15, 2023

These newly formed teams are left scrambling to figure out how to combine consultative and commercial roles, processes, and technologies. Additionally, CSMs can create a segment of “customers who consistently use Feature A” and enter that segment into an upsell campaign for a related add-on. Inevitably, tradeoffs begin to occur.

CRM 96

CRM Sales Accountability Analytics 96

SmartKarrot

MAY 25, 2022

Measuring the success of the client experience efforts by building and deploying reporting that includes CRM analytics along with client surveys (NPS and CSAT). Ability to provide consulting services and Quarterly/Annual performance audits. Perform EtherVision portal demos, onboarding & training. Apply here: [link].

Education 3

Education Technical Support Upselling Advertising 3

NobelBiz

MAY 25, 2023

Brad Butler, Contact Center Software Consultant @NobelBiz The Importance of Customer Data in Call Centers Customer Data Platform (CDP) software allows contact centers (and other business models, for that matter) to pull in customer data from any channel, system, or data stream to build a unified customer profile.

call center software 98

call center software Call Center APIs Contact Center 98

JivoChat

JUNE 1, 2021

Touchpoints can be any interaction that a customer has with your business , such as a survey, a consultation call, or an online purchase. Here are important post-purchase touchpoints to keep in mind: Upselling and cross-selling emails. With AI-driven chatbots, you might even know the answer in advance, thanks to analytics.

CRM 52

CRM Advertising Chatbots Surveys 52

Comm100

FEBRUARY 6, 2018

Although Comm100 is primarily a customer service software, it also acts as a sales solution, helping contact centers convert leads and upsell products in real time, just as a salesperson might do in a brick-and-mortar store. Enterprise — Call to request demo. Enterprise — Call for consultation. Specs : Industry : Any.

CRM 42

CRM Enterprise SaaS Marketing 42