Spearline

JULY 16, 2019

Our analytics facilitate the identification and root cause analysis of issues, and our reports allow you to benchmark the performance of your telecoms network. 1 Cognitive Network and Service Operations, IBM Telecommunications, Media and Entertainment.

Telecommunications 40

Telecommunications Entertainment voip Enterprise 40

Taylor Reach Group

MAY 24, 2018

The SWPP Annual Conference will provide multiple educational sessions, facilitated discussions on relevant topics, and a vendor showroom, as well as great food, exciting entertainment, and spectacular fun! Big Data & Analytics for Retail Summit : June 6-7, Chicago, IL. Is it possible to achieve churn reduction?

Contact Center 48

Contact Center Healthcare Best practices Call Center 48

AWS Machine Learning

SEPTEMBER 1, 2023

These teams are as follows: Advanced analytics team (data lake and data mesh) – Data engineers are responsible for preparing and ingesting data from multiple sources, building ETL (extract, transform, and load) pipelines to curate and catalog the data, and prepare the necessary historical data for the ML use cases.

Engineering 102

Engineering Accountability Construction APIs 102

Callminer

AUGUST 1, 2017

With built-in analytics and reports, managers can track agent performance to improve effectiveness all around. Prior to co-founding C3 Metrics, Greenfield was a recognized thought leader in the area of Branded Content as publisher of Branded Entertainment Monthly, a joint effort with VNU Media, detailing industry statistics, gaps, and trends.

Contact Center 334

Contact Center Call Center Average Handle Time Real estate 334

AWS Machine Learning

JANUARY 13, 2023

For benchmark analysis, we considered the task of predicting the in-hospital mortality of patients [2]. Benchmarking machine learning models on multi-centre eICU critical care dataset.” She has a background in genomics, healthcare analytics, federated learning, and privacy-preserving machine learning. Plos one 15.7

Analytics 70

Analytics Healthcare Scripts Accountability 70

Netomi

JANUARY 5, 2022

Our favorite content from Adrian: How to make sure that employee analytics and monitoring doesn’t destroy your employee and customer experience. After taking on various roles at Deloitte, Strategy, and GSK, he has been serving as the VP of Digital & Analytics Transformation at Genpact since May 2018. Dennis Wakabayashi.

Customer Experience 98

Customer Experience Customer Service Consulting Consulting 98

Dialer 360

AUGUST 28, 2018

Moreover set benchmarks or letting the best operators doing it will help. Introduce New Starters with Your Best Entertainers. Building connections right on time with the best entertainers makes new specialists need to resemble them – as opposed to duplicating the most noticeably awful agents!

Call Center 21

Call Center Scripts Entertainment Contact Center 21

AWS Machine Learning

APRIL 12, 2023

Games24x7 is one of India’s most valuable multi-game platforms and entertains over 100 million gamers across various skill games. He is very passionate about data analytics and machine learning and has a proven track record of helping organizations unlock the full potential of their data using AWS Cloud.

Scripts 80

Scripts APIs Metrics Best practices 80

JustCall

MARCH 9, 2023

You can also utilize AI for more complex tasks like automatically creating cohorts, quality assurance, analytics, call monitoring, logging and tagging, customer attributions, emotional analysis, agent monitoring, and much more. Arrange Information or Entertainment for Queued Callers What do your callers do while they wait?

Contact Center 40

Contact Center Interactive Voice Response Scripts Self service 40