Transforming home ownership with Amazon Transcribe Call Analytics, Amazon Comprehend, and Amazon Bedrock: Rocket Mortgage’s journey with AWS
AWS Machine Learning
SEPTEMBER 23, 2024
Through Rocket Logic – Synopsis, Rocket achieved remarkable results: automating post call interaction wrap-up resulting in a projected 40,000 team hours saved annually, and a 10% increase in first-call resolutions saved 20,000 hours annually.
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