JustCall

JANUARY 29, 2024

To help you make a decision you won’t regret, we’ve compiled this comprehensive JustCall vs Kixie sales dialer comparison that covers key areas, including pricing, features, integrations, usability, and customer support. Your teams also save hours of manual work and bring down call abandonment rates.

Sales 52

Sales APIs Analytics Abandon rate 52

JustCall

APRIL 3, 2024

What you deem high call volume varies depending on the size of your business and the industry in which it operates. It offers intelligent call routing, a 3-in-1 sales dialer, AI agent assistance, conversation intelligence features, automatic voicemail drop, and 100+ integrations, which can make managing high call volumes a breeze.

Sales 52

Sales Interactive Voice Response Abandon rate Wait times 52

Talkdesk

MARCH 12, 2021

Its agent console—Callbar—is built intuitively wherein an agent can handle all their tasks, from taking call notes, choosing outbound caller ID and selecting call disposition codes, to easily access all the integrated systems and autosave files and records. With its one-click integrations with Salesforce, Zendesk, Shopify, Slack, etc.

Call flow 91

Call flow Abandon rate Contact Center industry standards 91

JustCall

FEBRUARY 28, 2024

Many seek alternatives offering better user experience, wider integrations, and affordability. In the article, we’ll explore some top Orum auto dialer alternatives that provide better call efficiency, smoother user experience, and better integrations. Your sales stack doesn’t match up well with Orum’s integrations.

Real estate 52

Real estate CRM Sales Analytics 52

Comm100

FEBRUARY 9, 2021

But what many people don’t know is just how many ways it can be used for different goals, in different industries. Thanks to Comm100 Live Chat’s Salesforce integration, inquiries that come through live chat can be seamlessly passed to the Sales department, allowing the assigned sales rep to pick up the conversation right where it left off.

Abandon rate 58

Abandon rate Sales Benchmark Banking 58

Calltools

MAY 17, 2023

If you own or manage a healthcare call center, you need to use the right tools and strategies to help your call center achieve success in the healthcare industry. Cater to Patient Experience As industry technology and best practices change, healthcare call centers must continue to focus on the patient experience.

Healthcare 52

Healthcare Call Center Abandon rate CRM 52

Fonolo

FEBRUARY 5, 2020

The following graphic from the Salesforce report lists the many channels that customers use to communicate with companies. Source: Salesforce State of the Connected Consumer Report. Your customers will be happier, your agents will get less abuse, and your contact center could see a drop in abandonment rates of up to 32%.

Customer Service 99

Customer Service B2C B2B Abandon rate 99