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The Great Resignation

CCNG

In April of 2021 the number of workers who quit their job in a single month broke an all-time U.S. While all industries either are now or soon will be affected by this trend, the three industries impacted the most by this are healthcare, hospitality and high tech. million Americans across a variety of industries quit their jobs.

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Deploy large language models for a healthtech use case on Amazon SageMaker

AWS Machine Learning

In 2021, the pharmaceutical industry generated $550 billion in US revenue. Overall, $384 billion is projected as the cost of pharmacovigilance activities to the overall healthcare industry by 2022. The other data challenge for healthcare customers are HIPAA compliance requirements.

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International Women’s Day: A Closer Look at Some of the Women Who Drive NRG

The Northridge Group

Kelsey earned a degree in economics and later worked at a marketing agency before coming to NRG as a Consultant. Tressa has been with NRG in one capacity or another – consulting, process work, IT and program management – for 12 years. And her son?

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23 Inspiring Women to Watch in 2023

TechSee

More than 264 million women are absent from digital society, mobile internet access opens opportunities for women to start businesses, improve their education, and access better healthcare. Dana Strong, Group Chief Executive Officer at Sky – Dana became the Group Chief Executive of Sky in 2021.

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Six Things You Need to Know for Contact Center Success in 2023

CSM Magazine

Melissa Copeland, Principal at Blue Orbit Consulting reveals six predictions for a successful contact center in 2023. For those in service organizations, whether in healthcare, food, or customer service, being on the frontline can be an uncomfortable place. In 2022, teams realized this switch was simply not creating equal results.

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53 Impressive Generative AI Statistics You Need To Know

Netomi

It’s reshaping industries, from entertainment to healthcare, and it’s only the beginning. From the halls of Congress to the dorm rooms of TikTok users, generative AI is everywhere. Here is a compilation of thought-provoking Generative AI statistics.

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Customer Service Heroes: Companies That Go the Extra Mile

CSM Magazine

In 2021, sales increased by $83.7 percent for the year ending August 28, 2022. The Mayo is the Ritz Carlton of health care; virtually all other healthcare organizations fall into the Motel 6 category. In 2021, it had more than 1.4 In 2021, Northeast Delta Dental had $422.9 Fourth quarter sales were up 8.7