C Space

MAY 26, 2020

Many had expected business outcome guarantees, such as lifts in sales or store visits, to be a major focal point in the next round of upfront negotiations. Advanced TV advertising firm Simulmedia began offering these deals in 2015, and they account for roughly 25% of the company’s business, said Simulmedia CEO Dave Morgan. Leading U.S.

Education 52

Education Advertising Sales Transportation 52

Natalie Petouhof

SEPTEMBER 16, 2015

This world of connected devices and digital content presents an enormous opportunity for companies to take advantage of the new data. In a June 2015 report, the McKinsey Global Institute estimates that IoT applications may have a potential economic impact of as much as $11.1 trillion per year by 2025.

Engineering 49

Engineering Sales Technology Marketing 49

Natalie Petouhof

JANUARY 24, 2016

Sales Predictions Using Social Conversations. Connecting the Dots and Humanizing Email Experience See Faster Email-to-Sale Conversions. Citizens Big Data Platform. Salesforce Marketing Cloud: Personalize and Optimize 1:1 Customer Journeys. 500px, photo sharing’s underdog, swings big in 2015.

Marketing 40

Marketing Analytics Big data Engineering 40

Avaya

DECEMBER 6, 2016

Whether you realize it or not, big data is at the heart of practically everything we do today. That person can also now record and analyze their utility usage via smart home solutions—anywhere, anytime. In today’s smart, digital world, big data has opened the floodgates to never-before-seen possibilities.

Big data 66

Big data Customer Experience Analytics Self service 66

Natalie Petouhof

JULY 14, 2015

And while that is appreciated, there are hundreds of vendors who are counting on consumer / customer data to provide personalization. If consumers choose somehow to undo or at least stop the sharing of their data going forward, how will all these vendors be able to deliver on the premise and promises they are making brands today?

Strategic Value 45

Strategic Value Feedback Personalization Marketing 45

delighted

JANUARY 7, 2020

Back in 2015, Forrester Research uncovered that customer experience was the number one priority for business and technology leaders. The same report also revealed that 84% of customers say being treated like a person, not a number, is very important to winning their business and that 51% of businesses ‘fall short’ of consumer expectations.

Customer Experience 40

Customer Experience Surveys Feedback Marketing 40

AWS Machine Learning

MAY 15, 2023

Getir was founded in 2015 and operates in Turkey, the UK, the Netherlands, Germany, France, Spain, Italy, Portugal, and the United States. Having a clear and reliable picture of predicted demand for the next day or week allows us to adjust our strategy and increase our ability to meet sales and revenue goals.

Engineering 68

Engineering Analytics Finance Big data 68

Natalie Petouhof

JUNE 15, 2015

With the next generation Journey Builder brands are empowered to create journeys that blur the lines of CRM and span the Salesforce Customer Success Platform – connecting journeys across sales, service, marketing and custom apps.

Marketing 86

Marketing Advertising CRM Sales 86

Natalie Petouhof

DECEMBER 1, 2015

Their focus has been on transforming their CRM offerings to leverage the full power of Microsoft – harnessing the strength of the intelligent cloud to help companies deliver amazing customer experiences across the breadth of sales, service, marketing and social engagements.

CRM 56

CRM Analytics Sales Self service 56

Natalie Petouhof

MAY 9, 2016

With suites there is the opportunity to know your customers better, via shared data, shared knowledge across lines of business for personalized and relevant offers, products and services. In fact, 67% of a decision on what to buy in B2B sales is completed before the customer even talks to a sales person.

Banking 40

Banking Sales Marketing B2B 40

SmartKarrot

FEBRUARY 7, 2022

AB Tasty is a cloud-based platform that offers businesses easy-to-use tools for A/B testing, personalization, and user engagement. This SaaS Company provides a dedicated solution for call centers and also for support and sales teams. About: Dataiku is an AI-based data science platform. Founder/CEO: Jonathan Cherki.

SaaS 10

SaaS Real estate B2B Enterprise 10

TechSee

DECEMBER 5, 2017

Customers appreciate: Faster, personalized customer support. Customers appreciate: The personalized and intuitive customer self-service. Contact Centers appreciate: “Nanorep accurately replies to our customer inquiries, from pre-sale questions about products and policies to order tracking and shipments.

Contact Center 116

Contact Center Technology Self service Call Center 116