Report: Channel Preferences Benchmark, 2018
Customer Experience Matters
JANUARY 23, 2018
We just published a Temkin Group data snapshot, Channel Preferences Benchmark, 2018. Here’s the executive summary: In Q3 2017, we surveyed 10,000 U.S. Here are previous benchmarks from 2016, 2015, and Read More. The post Report: Channel Preferences Benchmark, 2018 appeared first on Customer Experience MattersĀ®.
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