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11 Ways Avaya Technology can Improve Veterans’ Healthcare

Avaya

Studies continue to show that veterans’ healthcare needs are increasingly complex. Recent surveys show: 56% of physicians believe mobility could help expedite decision making. 40% of those surveyed said they could eliminate 11%-30% of office visits through mobile health technologies such as remote monitoring, email or text messaging.

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Isolated Seniors and Telehealth: Enabling Better Connections

Revation Systems

Over the last several years, telehealth services have become an efficient (and increasingly popular) way to access healthcare as today’s tech-savvy consumers are more inclined to connect with their healthcare providers through text messaging, video visits and patient web portals.

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2020: The Year of Digital-Only Banking?

Revation Systems

Where consumers have historically relied on a primary bank (much like the concept of a primary care provider in the healthcare industry) to accomplish all of their banking needs, recent digital trends have resulted in a more fluid approach in consumer banking patterns – especially for today’s younger generations. Tech is Trending.

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Isolated Seniors and Telehealth: Enabling Better Connections

Revation Systems

Over the last several years, telehealth services have become an efficient (and increasingly popular) way to access healthcare as today’s tech-savvy consumers are more inclined to connect with their healthcare providers through text messaging, video visits and patient web portals.

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How Legal Firms Are Responding to COVID-19

VirtualPBX

We recently completed a case study with a legal firm that has been a customer of ours since 2014. Global Legal Post points to a recent survey of the legal industry by Major Lindsey & Africa that says 39 percent of its respondents had already seen a drop in workload. Global Legal Post’s article was written in May 2020.

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The Sound Heard Round the World: How Contact Centers are Transforming Veteran Care

Revation Systems

As of the last census conducted by the United States Census Bureau in 2014, there were 21.8 According to a Veterans Affairs Report titled, Suicide among Veterans and Other Americans , an average of 20 veterans died from suicide every day in 2014. The Current State of Our Veteran Population. million veterans of the U.S. armed forces.

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5 Keys for Enhancing Patient Experience in a Value-Based World

Sykes

In the healthcare world, there is a paradigm shift toward a value-based system that places the patient at the center of all healthcare decisions. According to a Deloitte-HCHAPS study, “hospitals with ‘excellent’ Hospital Consumer Assessment of Healthcare Providers and Systems patient ratings between 2008 and 2014 had a net margin of 4.7