How AI-based self-service can transform the customer experience
Eptica
JUNE 20, 2018
hours per day online , up from just 3 hours in 2009. However, unlike a physical shop or bank branch there’s no human on duty to automatically offer to help consumers when they are stuck or look like they are about to abandon a transaction. hours per day online , up from just 3 hours in 2009. Share this page on: Tweet.
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